I was careful with my post and said "Most" are very smart but no mechanical or troubleshooting skills! Of course there are good techs like you who were IT first.
"Most" big companies now a days will only hire IT people and try to make them copier techs. Some are able to convert but many do not! Chances are if you go to school for IT you don't want to get hands dirty working on copiers! Old school techs are hard to find......
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