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  1. #1
    Service Manager 1,000+ Posts
    i series CSRC date


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    i series CSRC date

    Anyone else having issues with the date on CSRC on the i series reverting back to year 2018?

  2. #2
    Senior Tech 250+ Posts
    i series CSRC date


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    Re: i series CSRC date

    Quote Originally Posted by rrrohan View Post
    Anyone else having issues with the date on CSRC on the i series reverting back to year 2018?
    Try pressing stop 3 as soon as you enter service mode and make sure time zone and time is right on that screen

  3. #3
    Service Manager 1,000+ Posts kingarthur's Avatar
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    Re: i series CSRC date

    Quote Originally Posted by Markks View Post
    Try pressing stop 3 as soon as you enter service mode and make sure time zone and time is right on that screen
    i've had it happen on a few, even when this is set up correctly, it's part of the initial set up
    Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...

  4. #4
    Senior Tech 100+ Posts KMFLT3CH's Avatar
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    Re: i series CSRC date

    I have come across a handful of I-series models that will randomly change their entire date/time completely resulting in CSRC/Vcare stopping communicating. We have had numerous service calls to go back out to machines to reconfigure Vcare.

    G00-Q6 base firmware takes care of that issue.

  5. #5
    Senior Tech 100+ Posts
    i series CSRC date

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    Re: i series CSRC date

    YES! so annoying we've had over 10 i series copiers do this.

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