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  1. #11
    Service Manager 10,000+ Posts
    C1060 Error code- C4641

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    Re: C1060 Error code- C4641

    Quote Originally Posted by Yanouch29 View Post
    Tohita is the name of the compagny
    Abort. Don't ever use that toner again. It's crap.

    Install an OEM cart. and run a bunch of solid pages of that color and see if the image improves. Also, follow what techsxge said.
    Growth is found only in adversity.

  2. #12
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    C1060 Error code- C4641


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    Re: C1060 Error code- C4641

    what means an OEM cart ? EDIT: ok it's original cartridge... I have already put OEM cart.

    for the moment the machine does not start !

    she said: C-2811, please contact hot line...

  3. #13
    Service Manager 10,000+ Posts
    C1060 Error code- C4641

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    Re: C1060 Error code- C4641

    Quote Originally Posted by Yanouch29 View Post
    what means an OEM cart ?

    for the moment the machine does not start !

    she said: C-2811, please contact hot line...

    To be blunt, you'll probably come out ahead by calling a trained tech. to fix your problem. And OEM cartridge = Original Equipment Manufacturer.
    Growth is found only in adversity.

  4. #14
    Field Supervisor 500+ Posts
    C1060 Error code- C4641

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    Re: C1060 Error code- C4641

    Quote Originally Posted by BillyCarpenter View Post
    Cheap toner will sometimes appear to work for a while but will eventually cause problems. You're playing Russian Roulette. I know of 2 companies that sell good generic toner out of about a thousand. What brand of after market toner did you purchase?
    literally had a customer with a scratched drum core, flooded developer and messed up transfer belt once. Turned out he used aftermarket toners the past half year. Note that the machine had brand new party and had done around 150k at the time

  5. #15
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    C1060 Error code- C4641


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    Re: C1060 Error code- C4641

    sorry but i'm in France,

    and in France we have just Konica tech, nothing else...

    I no longer have a maintenance contract because my machine is too old ...
    and that's why I have to manage on my own ...
    But I know how to use the tools and I can do it if someone drives me ...

  6. #16
    Service Manager 10,000+ Posts
    C1060 Error code- C4641

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    Re: C1060 Error code- C4641

    Quote Originally Posted by Yanouch29 View Post
    sorry but i'm in France,

    and in France we have just Konica tech, nothing else...

    I no longer have a maintenance contract because my machine is too old ...
    and that's why I have to manage on my own ...
    But I know how to use the tools and I can do it if someone drives me ...
    I feel for you but it's a real possibility that with no training that you'll introduce more problems into the machine than you fix. You've already created a major problem by using generic toner. Mistakes can be costly and the machine sounds like it's already past time to replace. How much money do you want to sink into this machine.

    Anyway, I don't work on this brand and will leave you in the hands of the experts. Good luck.
    Growth is found only in adversity.

  7. #17
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    C1060 Error code- C4641


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    Re: C1060 Error code- C4641

    You know, I'm looking for help, not discouragement ....

    For those who would like to help me, here are some images of the advanced work.

    DSCF5293.JPG

    DSCF5295.JPG

    DSCF5294.JPG

    Now, Do I have to remove the development unit?

  8. #18
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    C1060 Error code- C4641


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    Re: C1060 Error code- C4641

    Ok, I just talked for an hour with an old Konica technician.

    He told me that:

    -Moven Chinese toner was not a good idea.
    -But as I kept all the old parts including the sepuis development units 7 years old
    -It told me to test each old yellow unit to regenerate the developer!
    - Nety the machine with a vacuum cleaner with a plastic tip
    - and try a restart

    It gives me hope,

    The rest tomorrow!

  9. #19
    Master Of The Obvious 10,000+ Posts
    C1060 Error code- C4641

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    Re: C1060 Error code- C4641

    Quote Originally Posted by BillyCarpenter View Post
    You need to run all the generic toner out of the DV unit and hope that it comes back to life.
    This is my suggestion. It's possible that the developer is not ruined. Once the Genuine Yellow toner is installed, run it for a while. Image quality may come back completely.
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  10. #20
    Master Of The Obvious 10,000+ Posts
    C1060 Error code- C4641

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    Re: C1060 Error code- C4641

    Quote Originally Posted by Yanouch29 View Post
    You know, I'm looking for help, not discouragement ....

    For those who would like to help me, here are some images of the advanced work.

    DSCF5293.JPG

    DSCF5295.JPG

    DSCF5294.JPG

    Now, Do I have to remove the development unit?
    In the photo, the yellow developing roller is bare. If I was presented with this machine, I would order a developing unit and DV614Y yellow developer, to start. As it is right now we have not had images to look at, and cannot evaluate any of the other consumables.

    Are you aware that the drum units are light sensitive? When they are out of the machine for longer than 15 minutes, they must be covered to block the light. A black plastic trash bag works nicely as a cover. Or you can take two sheets of A3 paper folded the long way, to make a paper tent.

    This is only one of many things that can trip you up along the way. We are not trying to discourage you. There is a lot of specialized knowledge that goes into being a copier tech, and you are starting from zero. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

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