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  1. #1
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    C558 copy quality

    SKM_55823091815080.pdfIt is giving me copy's with black dots all over the the paper
    i have changed the print head changed the drums changed the High voltage unit
    please assist me on this problem
    Last edited by honest12345; 5 Days Ago at 02:11 PM. Reason: to add pictures

  2. #2
    Certified Konica Expert 2,500+ Posts
    C558 copy quality

    Synthohol's Avatar
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    Re: C558 copy quality

    please assist us by posting a full size sample.
    We know a thing or two because we've seen a thing or two.
    Also don't ask me for files without a contributor badge.

  3. #3
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: C558 copy quality

    Quote Originally Posted by honest12345 View Post
    SKM_55823091815080.pdfIt is giving me copy's with black dots all over the the paper
    i have changed the print head changed the drums changed the High voltage unit
    please assist me on this problem
    To start with you have color registration problem. What are voltages in state confirmation?
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  4. #4
    Certified Konica Expert 2,500+ Posts
    C558 copy quality

    Synthohol's Avatar
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    Re: C558 copy quality

    as with any CQ issue, try printing the halftones, look for a repeating pattern.
    at first glance to me it looks like DV in the charge roller but cant tell if it repeats or the feed direction.
    We know a thing or two because we've seen a thing or two.
    Also don't ask me for files without a contributor badge.

  5. #5
    Service Manager 2,500+ Posts
    C558 copy quality


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    Re: C558 copy quality

    Replace K developer unit and make sure using "genuine" toner

  6. #6
    Senior Tech 100+ Posts
    C558 copy quality


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    Re: C558 copy quality

    Quote Originally Posted by honest12345 View Post
    SKM_55823091815080.pdfIt is giving me copy's with black dots all over the the paper
    i have changed the print head changed the drums changed the High voltage unit
    please assist me on this problem

    Replace the 2nd image transfer roller, I have had that problem in the past and that corrected it.

  7. #7
    Senior Tech 100+ Posts
    C558 copy quality


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    Re: C558 copy quality

    there is a slim chance it could be fuser. Stop the print job before it finishes and check transfer belt to see if it has the spots. then take a look at image on paper before it goes through fuser

  8. #8
    Master Of The Obvious 10,000+ Posts
    C558 copy quality

    blackcat4866's Avatar
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    Re: C558 copy quality

    I'm probably reading it wrong, but the speckles that I see are all clustered around the text. Is that what you mean? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  9. #9
    Senior Tech 250+ Posts
    C558 copy quality


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    Re: C558 copy quality

    Generic toner? I know someone else mentioned it, but thought I'd reiterate.
    OC

  10. #10
    Service Manager 5,000+ Posts
    C558 copy quality

    copier tech's Avatar
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    Re: C558 copy quality

    Quote Originally Posted by honest12345 View Post
    SKM_55823091815080.pdfIt is giving me copy's with black dots all over the the paper
    i have changed the print head changed the drums changed the High voltage unit
    please assist me on this problem


    Are you using genuine Konica Minolta toner & drums ?


    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




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