KM 558 when copying 2-sided to 2-sided the second side has the original document but about half the page has a gray background. Tried cleaning glass on optics but did not help.
I'm leaning towards the scanner light for the duplex side of the scanner.
Any other ideas?
Try cleaning dual scan adf glass instead machine side.
A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.
I don't reply to private messages from end users.
Did clean lens slits on both the ADF and bed. Wasn't much of a change. But thanks!
Seen this on a C654e. It was a failed CIS assembly for the back side.Originally Posted by Oso
Post a sample print please.
Whatever
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