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  1. #1
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    Konica Minolta c308 address book icon missing on main display.

    I have an off lease c308 hard drive was missing. I reinstall hard drive and did a physical format and local format. Then update firmware and movie data. I have done an initialization and clear data and then turn back on hard drive and reinstall firmware and movie data again. When it boots up everything comes up except the address book icon. I have look at the administrator settings /system setting/custom display settings/main menu default settings and if I turn one on there is no address book selection.

    Can someone tell me what i am looking for to turn on address book icon
    Thanks

  2. #2
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    Re: Konica Minolta c308 address book icon missing on main display.

    Quote Originally Posted by COPIERMAN View Post
    I have an off lease c308 hard drive was missing. I reinstall hard drive and did a physical format and local format. Then update firmware and movie data. I have done an initialization and clear data and then turn back on hard drive and reinstall firmware and movie data again. When it boots up everything comes up except the address book icon. I have look at the administrator settings /system setting/custom display settings/main menu default settings and if I turn one on there is no address book selection.

    Can someone tell me what i am looking for to turn on address book icon
    Thanks
    If it had a vendor/key counter previously installed on it, make sure software switch 35 is set to 0.

    Software Switch 35 enabled has the following description:
    Fax/Scan button and Box button are not available while a key counter is not connected

    I don't know if this will fix it, but worth a try.

    Lync

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    Re: Konica Minolta c308 address book icon missing on main display.

    Quote Originally Posted by Lync View Post
    If it had a vendor/key counter previously installed on it, make sure software switch 35 is set to 0.

    Software Switch 35 enabled has the following description:
    Fax/Scan button and Box button are not available while a key counter is not connected

    I don't know if this will fix it, but worth a try.

    Lync
    Thanks for the information but both Fax/Scan icon and Box Button icon are both display and if I press Fax /Scan icon I can see address book. just not on the main display.

  4. #4
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Konica Minolta c308 address book icon missing on main display.

    Does it have it from web connection?
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  5. #5
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    Re: Konica Minolta c308 address book icon missing on main display.

    Quote Originally Posted by tsbservice View Post
    Does it have it from web connection?
    even in web monitor that function is not available to add address book.

  6. #6
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    Konica Minolta c308 address book icon missing on main display.

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    Re: Konica Minolta c308 address book icon missing on main display.

    in service mode, what is the HDD vacant space? its under memory hdd check.
    is there a fax on this machine?
    We know a thing or two because we've seen a thing or two.
    Also don't ask me for files without a contributor badge.

  7. #7
    Service Manager 1,000+ Posts femaster's Avatar
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    Re: Konica Minolta c308 address book icon missing on main display.

    Quote Originally Posted by COPIERMAN View Post
    Thanks for the information but both Fax/Scan icon and Box Button icon are both display and if I press Fax /Scan icon I can see address book. just not on the main display.
    Are you talking on the main menu display screen? If so, that can be added using the Custom Display Settings.

    -> Utility -> Administrator Settings -> System Settings -> Custom Display Settings -> Main Menu Default Settings.
    - Select an empty button slot and choose Address Book as the shortcut key.

    Descriptions of Functions / Utility Keys
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  8. #8
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    Re: Konica Minolta c308 address book icon missing on main display.

    still working on problem when i find out how to resolve will let every know. I have done everything i can think of. wonder if it is a software sw setting.

    One more thing along with address book icon missing on display and where you go into function and custom display no address book in that section. I cannot do scan to folder says server not found. I can-do scan to email.

  9. #9
    Certified Konica Expert 2,500+ Posts
    Konica Minolta c308 address book icon missing on main display.

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    Re: Konica Minolta c308 address book icon missing on main display.

    is smb on? or is an authentication device preventing it?

    SMB Settings Client Settings It will not be displayed when [Service Mode] -> [Billing Setting] shows that theauthentication device 2 is mounted. Select [ON] for [DFS Setting] when using SMB transmission under anenvironment that uses a distributed file system (DFS). DFS function is supportedonly in the environment that structured with the following Windows serveroperating systems.:Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2
    SMB Server Settings It will not be displayed when [Service Mode] -> [Billing Setting] shows that the authentication device 2 is mounted.
    WINS/NetBIOS Settings
    SMB Browsing setting
    We know a thing or two because we've seen a thing or two.
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  10. #10
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    Re: Konica Minolta c308 address book icon missing on main display.

    i found that if you upgrade firmware that there are things that have to be change in the soft switch area. firmware is A7PU0Y0-F000-G00-W4 sw25 set to B0

    that gave me address book Icon back on main screen. Now i just have to figure out the scan to folder problem not seeing sever error 107 possibly same problem a sw not set properly.

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