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Thread: C652 C-D043

  1. #1
    Service Manager 100+ Posts
    C652 C-D043

    big jase's Avatar
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    Jul 2008
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    C652 C-D043

    i have six on these machines in a customers , all are coming up with this code ,it relates to hdd but service hand book is not very helpful just says an error has occurred in hard drive. You can reset by turning machine off & on ,but it re occurs later , has anyone got a fix or explanation for a reason why this code is happening.

    If at First you don't succeed remove all evidence of ever trying!

  2. #2
    All things Konica Minolta 1,000+ Posts Stirton.M's Avatar
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    Oct 2009
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    Backup any user one touch and authentication data via export in web tools, when you have reset the main power switch. Then format the hard disk (LOGICAL only) in tech rep mode and then import the one touch and authentication data.

    Also, ensure that these machines have a power conditioner, they are extremely sensitive to poor power conditions....we have made it law to sell all machines with one.
    "Many years ago I chased a woman for almost two years, only to discover that her tastes were exactly like mine: we both were crazy about girls."
    ---Groucho Marx

    Please do not PM me for questions related to Konica Minolta hardware.
    I will not answer requests or questions there.
    Please ask in the KM forum for the benefit of others to see the question and give their input.

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