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  1. #1
    Copier Ninja 100+ Posts KEVIN900's Avatar
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    bizhub 362 reboots mid copy run

    Please help a tech out. On my biz362, during a long copy run, the machine will inexplicably re-boot. The outlet is fine, Firmware is up to date. Help !
    Kevin900

  2. #2
    Da Boss 100+ Posts BIG PAPA's Avatar
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    Does it throw an abort code, or just power off? When you say the outlet is fine, was it checked with a multi-meter or an actual power monitor? Have you witnessed this happening? Possibly poor contacts on one of the power switches?

  3. #3
    Copier Ninja 100+ Posts KEVIN900's Avatar
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    Thanks for the quick reply, BigPap. No abort codes, The outlet was checked with my multimeter, 116-118 volts range, .5 on ground, rising to 1Volt when fuser is on, I have witnessed this happening.
    Kevin900

  4. #4
    Da Boss 100+ Posts BIG PAPA's Avatar
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    If you have access I would plug in a power monitor and leave it until this happens, then look at the reports, Sometimes hard to tell with a multimeter. Could be something else on the circuit that intermit with the copier causes a drop.

  5. #5
    Copier Ninja 100+ Posts KEVIN900's Avatar
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    Thanks BigPapa. I'll run with your fine suggestions and see how it goes.
    Kevin900

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