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  1. #1
    Trusted Tech 50+ Posts
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    Angry bizhub touch screens

    we seem to be experiencing a rash of the touch screen panels going bad. we have been to get them going in a couple of them by reseating the connectors on the op panels. and we have a couple that just stopped working. these have mostly been on the km bhc252/352, nec itc3 series. has anybody else seen this? if so, any preventative measures we can take. appreciate any help. tia rb12

  2. #2
    Service Manager 250+ Posts ineo+6501's Avatar
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    Mar 2010
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    Newcastle
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    I have had the same issue many times.

    If you have access to the engineer site of konicaminolta US you should find a bulletin on this.

    I have attached it incase you haven't.

    The only way is forward is to replace the touch glass I'm afraid.
    We have attempted to repair the ribbon with no luck.

    Regards
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