Fiery X3eTY2 65C-KM (IC-408) System Software Installer DVD Needed

**emujo2** · 03-30-2023

The C5500 was end of life 03/2016, the IC 408 went EOL 09/2018..KM has removed all traces of these from the website as of 12/2022. Unfortunately, unless you are lucky enough to reach someone who already has the ISO or disks, you are out of luck. This can no longer be downloaded from the KM site. E

**Toxic** · 03-30-2023

I will send you iso file v2 for IC-408 because you contribute to this site.
Send me your mail in PM.

**purple** · 04-01-2023

Big thanks to Toxic, who gave me files. I managed to reinstall Fiery. The controller is active now, but guess what - new problem occurred. When I try to print something I see a message - "the printer is in an error state".

It doesn't recognize the finisher and asks me to "Load A4, color specific, 81-105 gsm paper in any valid tray" which I guess this is the default paper settings.

Maybe I need to reinstall the drivers, which I don't have. 😔

**Toxic** · 04-01-2023

It asks for paper because default settings is to print configuration report at startup , i always deactivate this in fiery settings.
You mean driver for PC?
What driver version you have now and what OS is on the PC?

**purple** · 04-02-2023

Originally Posted by Toxic

It asks for paper because default settings is to print configuration report at startup , i always deactivate this in fiery settings.
You mean driver for PC?
What driver version you have now and what OS is on the PC?

Hi, I actually have 2 printers with similar issues.

Now I am working on 6500.

I think it is with efi 3.0 driver installed.

When I try to print something from pdf it asks me to "Load A4, color specific, 81-105 gsm paper in any valid tray". I do it and fix the settings, but it still doesn't print.

**purple** · 04-02-2023

Sorry, the printer is actually OCE C665

My other printer is KM C5500. I need to fix at least one, because my clients are waiting.

**Synthohol** · 04-02-2023

open command workstation, go to fiery setup and set default paper to plain and turn off start page.

**purple** · 04-03-2023

Sincere thanks to all. 🙏 One machine is already working. I need to replace the fuser belt and start the other one as well.

It wouldn't start because I had to add it to Command Workstation after the new install.

I have not dealt with such machines until now. I only have knowledge of roll to roll machines. I had no idea that my machines had to be configured through Command Workstation.

If I can help anyone, I will be glad if you write to me. Good luck! 🍀