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  1. #21
    Service Manager 10,000+ Posts
    "Original left on glass" message on a km C360

    Phil B.'s Avatar
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    Re: "Original left on glass" message on a km C360

    Quote Originally Posted by Albonline View Post
    I think hes talking about a c360i also totally different system.
    so technically he DID post in the wrong forum because he has an ( i ) unit.

    and dug up a dead thread ...didn't read all comments in the thread
    a very newbie move

    thanks Albonline

  2. #22
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: "Original left on glass" message on a km C360

    Quote Originally Posted by Phil B. View Post
    so technically he DID post in the wrong forum because he has an ( i ) unit.

    and dug up a dead thread ...didn't read all comments in the thread
    a very newbie move

    thanks Albonline
    Yep like Albonline also thinking it's i-machine.
    On i-series there's FW anomaly that would cause this. Solution is to install newest FW.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  3. #23
    Service Manager 1,000+ Posts Bix's Avatar
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    Re: "Original left on glass" message on a km C360

    Quote Originally Posted by AirForce View Post
    What the solution to this problem? I have the same problem but it is happening all the time. Have replaced EVERYTHNIG except the BASE bd.

    Don't waste your money! It happened to me often in the new iSeries.
    You simply have to adjust the screw in the back. In this way the DF rises and does not remain in contact with the glass for a long time.


    Also update the firmware.

  4. #24
    Step aside, noob 1,000+ Posts EarthKmTech's Avatar
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    Re: "Original left on glass" message on a km C360

    Original left on glass is a known issue on some C360i series.

    The orignal glass scanning adjustments were not done correctly at the factory and the ccd is seeing the edge of the glass.

    Its not all, its some. So probably one person on the production line was making mistakes.

    After correct adjustments its no longer an issue.

    (For the every single time occurance)

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