Hi all,
I am working on a Konica 7045. The customer has complained of intermittent jamming for a year. Finally, I am the one that gets to observe the E89-02 code that stops the machine. The previous techs did not observe this code and it never shows as a jam and no one noticed....nevermind.
The code only appears on long 8 1/2 x 11R, 14 " and 11x17 and only when duplexed 2 - 1 or 2 - 2. After the last "good" copy the next is totally missing side one, side two is fine. There is a good side one on the way to getting side two at the registration of the ADU and a side one that is shifted toward the lead edge, missing a good two inches. This is partially sticking out of the fuser. After the machine stops and before the code appears, the paper drive stops and the developer motor, main motor and fuser continue to spin.
I have replaced the Control board (no extra memory) and the ICB to no avail. I have a ADU board, FNS board, and ADF board and a Scanner board on order. Prior techs have replaced and/or cleaned clutches and gears from paper feed to exit.
Nice to start off w/ a good one. eh?
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