Hey all, have a 500 that is driving me crazy. It has about 900K on it, we first had a c2403 and replaced the ps28 sensor and all parts associated with that upgrade. That problem was fixed then shortly after that the toner bottle started making noises and popped out of the machine, after that the toner bottle will not spin. The message "loading toner" comes up on the screen for a while then says please install new toner bottle. There is a new OEM toner in the machine. We installed new drive motors on the toner hopper, new collar that grabs the toner bottle, all sensors check out and did a load check on the hopper motors and they check out. You can hear the hopper motor spinning, but it will not load toner. Pulled the toner hopper out and there is no toner present. Any ideas before it becomes target practice?
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