Konica Minolta C6500 c-3501 error code

[jzheld]

Can somebody tell me what is that code means, and how to fix it. Thank you

[bizhub1]

Fuser high temp error, will have to unlatched in softswitches to clear error 1st. Check normal things, temp sensors, etc...

[jzheld]

checked everything seems to be alright, how do I get to service mode to clear the error? lost a copy of the service manual

[bizhub1]

checked everything seems to be alright, how do I get to service mode to clear the error? lost a copy of the service manual

Need to go into system settings, softswitches and turn 3-1 to a 0

[jzheld]

Need to go into system settings, softswitches and turn 3-1 to a 0

thanks that helped

[frankjonas]

9 years later lol. I just got this error code, I understand i need to reset the soft switch but how did you guys actually get into the admin menu - i have this error code on the main display with the 1-800 service number and the buttons do not work to enter into the admin mode.

[konicavod]

Screenshot_2020-02-22-13-44-55-047_udk.android.reader.jpg