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  1. #1
    Field Supervisor 500+ Posts Copier_Guy's Avatar
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    Minolta CS Pro EP5000 Service Mode

    Could someone please instruct me on how to enter service mode for the Minolta EP5000 and how to clear a Maintenance message. I don't know the exact message since I haven't visited the site yet. Just the info the customer has given me. If someone has a detailed service manual for this unit, that would be great and even better. Thanks all for your time and consideration.

  2. #2
    copierman 250+ Posts
    Minolta CS Pro EP5000 Service Mode


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    im sure its stop 0 stop 1 then that will take you into svc mode then got counters, theres about 10 touch boxes on there so you will find it by trial and error.

  3. #3
    Field Supervisor 500+ Posts Copier_Guy's Avatar
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    Quote Originally Posted by leo34staffs View Post
    im sure its stop 0 stop 1 then that will take you into svc mode then got counters, theres about 10 touch boxes on there so you will find it by trial and error.
    Thanks alot. Once I get in there, I'll be able to figure it out.
    While I have you here, would you know what the Error Code C0996 relates to?

    Thanks again.

  4. #4
    Trusted Tech 50+ Posts bgbas's Avatar
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    I believe that code relates to the the 3rd or large capacity cass. Those lift gears go out periodically.
    A nice feature of these machines is that the counter, trouble tab in the service mode will tell you what the error code relates to.
    Good luck

  5. #5
    Field Supervisor 500+ Posts Copier_Guy's Avatar
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    Quote Originally Posted by bgbas View Post
    I believe that code relates to the the 3rd or large capacity cass. Those lift gears go out periodically.
    A nice feature of these machines is that the counter, trouble tab in the service mode will tell you what the error code relates to.
    Good luck
    Thanks, it did just that. I have a manual I bought from some site, but I think it's incomplete, because it just has theory of operation and not troubleshooting or error codes, so if anyone has this manual, could you please share with me. Thanks again.

    Thanks for your help bgbas.

  6. #6
    copiertech 500+ Posts
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    EP5000

    I don't have a manual to send you, but I can tell you that code has to do with the large capacity tray's failure to open after the button on the front has been pressed. There is a solenoid in the back that releases to open the drawer. If the drawer is opening and still getting the code the sensor near the solenoid is likely dirty.
    Hope this helps
    Darren

  7. #7
    Field Supervisor 500+ Posts Copier_Guy's Avatar
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    Quote Originally Posted by Darren King View Post
    I don't have a manual to send you, but I can tell you that code has to do with the large capacity tray's failure to open after the button on the front has been pressed. There is a solenoid in the back that releases to open the drawer. If the drawer is opening and still getting the code the sensor near the solenoid is likely dirty.
    Hope this helps
    Darren
    Thanks Darren,

    That helps a lot. The tray does open and I see the solenoid and latch mechanism in the rear. I'll check that sensor the next time I'm there.
    Thanks for the help.

  8. #8
    Technician
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    Quote Originally Posted by Copier_Guy View Post
    Could someone please instruct me on how to enter service mode for the Minolta EP5000 and how to clear a Maintenance message. I don't know the exact message since I haven't visited the site yet. Just the info the customer has given me. If someone has a detailed service manual for this unit, that would be great and even better. Thanks all for your time and consideration.
    Hello.
    I want a service manual of ep-5000..

    Please send me this to my mail
    owninn@msn.com

    i am waiting your reply
    from
    U copier
    Rahim Yar Khan
    Pakistan

  9. #9
    denis stokes
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    Quote Originally Posted by chand View Post
    Hello.
    I want a service manual of ep-5000..

    Please send me this to my mail
    owninn@msn.com

    i am waiting your reply
    from
    U copier
    Rahim Yar Khan
    Pakistan
    Hi i have an EP 5000
    The copier generally works well but it produces
    a smudge on the right hand side of each copy.
    I have changed the E ram module on the back with another and this makes it worse. can you please help me. iam also looking for the general service codes

  10. #10
    Service Manager 100+ Posts deep's Avatar
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    Hi denis,

    What make you change the RAM for a smudge copy?
    Change the RAM Board back.

    It should be toner leaking from the DV or upper fuser roller failed.
    Check it.

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