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  1. #1
    Senior Tech 250+ Posts
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    Bizhub C220 Bypass Tray Sensing Problem.

    Its All started with first side/second side image misregistration on Bizhub C220. There was a shift on 12 inch side, so just as a start manual bypass tray adjustment from service mode was performed. After this adjustment Auto Size Sensing of bypass tray sense 12*18 inch paper as A3 size only. Now 12*18 inch paper, customer has to pullout the paper and inserts it again for every job.
    Somebody suggested to perform initialize & Clear All Data in Service mode. After performing Clear All Data, I had to restore many settings, which I have done. There is no change in Bypass Tray sensing & it still senses 12*18 inch paper as A3 only. One more problem started after performing Clear All Data that is machine red light is flashing and machine displays “ NO ANINATION GUIDE DATA AVAILABLE, CONTACT ADMINISTRATOR”. Red Light Flashing OR Display message is not much of a problem for machine operation but worst part is machine now displays all the toner as full even though Cyan & Yellow toner is almost empty.

    Can somebody suggest me to resolve Bypass tray sensing and Animation Guide/Toner sensing problem?

    Regards & Thanks
    AjitN

  2. #2
    Trusted Tech 50+ Posts mervyn's Avatar
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    Re: Bizhub C220 Bypass Tray Sensing Problem.

    You will need to download the animation data from kmbs tech database and reload it to the copier. You may also need to reload the firmware. If you are a konica minolta tech you will know where to find this , if not please dont ask me to send it , you would need to get a qualified tech to install it . You may also need to do a complete setup as if you were setting up a new machine .

  3. #3
    Head Tech 500+ Posts SmellsHot's Avatar
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    Re: Bizhub C220 Bypass Tray Sensing Problem.

    12.4.20 Manual Bypass Tray AdjustmentA. Use
    • To set the maximum width and the minimum width for the bypass paper width detectionresistor of the manual bypass guide.• Use when the bypass paper width detection resistor of the manual bypass guide hasbeen changed.• Use when a false paper size is displayed when the manual bypass is used.
    B. Procedure
    1.
    Call the Service Mode to the screen.
    2.
    Touch these keys in this order: [Machine] [Manual Bypass Tray Adjustment].
    3.
    Touch [Max. Width].
    4.
    Load the bypass tray with paper having a width of 297 mm.
    5.
    Press the Start key and check that the results are [OK].
    6.
    Touch [Min. Width.].
    7.
    Load the bypass tray with paper having a width of 100 mm.
    8.
    Press the Start key and check that the results are [OK].
    Make the adjustment again if the results are [NG].
    Everyone has the right to be stupid. Some people just abuse this privelage more than others

  4. #4
    Master Of The Obvious 10,000+ Posts
    Bizhub C220 Bypass Tray Sensing Problem.

    blackcat4866's Avatar
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    Re: Bizhub C220 Bypass Tray Sensing Problem.

    Yup. The Clear All Data just wiped out the audio and video files, creating a second much more labor intensive problem. The next time someone tells you to do an All Clear, you should think about this event.

    "Hmmmm. I wonder if I might create a new much larger problem by doing an All Clear." I only had to do this once to learn.

    Like mervyn suggested you'll have to re-load the audio and video files, then do a complete setup like it's a new machine. The manual covers this nicely.

    Like SmellHot said, the manual tray adjustment is what you needed for the original problem.

    I think the real lesson here is, not all advice is good advice. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  5. #5
    Service Manager 1,000+ Posts
    Bizhub C220 Bypass Tray Sensing Problem.


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    Re: Bizhub C220 Bypass Tray Sensing Problem.

    Maybe he worked on Kyoceras..format HDD, initialize all data, swap boards all day long...who cares! machine would power up and work, just need to tweak certain defaults back to preference.

    Clear all data on a Konica is not worth doing ever, it will never fix anything.

  6. #6
    Master Of The Obvious 10,000+ Posts
    Bizhub C220 Bypass Tray Sensing Problem.

    blackcat4866's Avatar
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    Re: Bizhub C220 Bypass Tray Sensing Problem.

    Quote Originally Posted by JR2ALTA View Post
    Clear all data on a Konica is not worth doing ever, it will never fix anything.
    I did it on a Canon, then spent the next two days trying to get back to just the one initial problem. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  7. #7
    copiertech 500+ Posts
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    Re: Bizhub C220 Bypass Tray Sensing Problem.

    Also make sure the bypass tray is selected in the auto tray selection setting in user mode.
    Darren

  8. #8
    Senior Tech 250+ Posts
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    Re: Bizhub C220 Bypass Tray Sensing Problem.

    Thanks everybody, I will try all.

    Any comments for toner kevel being not sensed properly? Are we sure restoring Animation Guide data will resolve this problem?

    Regards & thanks
    Ajitn

  9. #9
    Master Of The Obvious 10,000+ Posts
    Bizhub C220 Bypass Tray Sensing Problem.

    blackcat4866's Avatar
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    Re: Bizhub C220 Bypass Tray Sensing Problem.

    Quote Originally Posted by AjitN View Post
    Thanks everybody, I will try all.

    Any comments for toner kevel being not sensed properly? Are we sure restoring Animation Guide data will resolve this problem?

    Regards & thanks
    Ajitn
    Restoring the movie data will bring back the animated guidance messages, but is unrelated to your toner density problem. The Clear All Data wiped out the developer density reference value. When you re-set up the machine you will re-establish the toner density reference values.

    My only concern is that those reference values may be useless. You have to replace one or more developing units. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  10. #10
    Senior Tech 250+ Posts
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    Re: Bizhub C220 Bypass Tray Sensing Problem.

    Quote Originally Posted by blackcat4866 View Post
    Restoring the movie data will bring back the animated guidance messages, but is unrelated to your toner density problem. The Clear All Data wiped out the developer density reference value. When you re-set up the machine you will re-establish the toner density reference values.

    My only concern is that those reference values may be useless. You have to replace one or more developing units. =^..^=
    Thanks for quick response
    There is no toner density problem, it is toner level in toner cartridge sensing problem. Even though two toner cartridges are almost empty, machine is showing / sensing it as full (either in touch panel OR even in pagescope )
    . I just want to know if I restore Animation data back, will toner % in toner cartridges will show correct values.
    Regards & Thanks
    Ajitn

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