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  1. #1
    Senior Tech 100+ Posts
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    Konica Minolta C20 Printing Problems

    I have a C20 causing me some problems today. It prints from the machine fine although when printing from the PC (USB) it just prints blocks of colour down the page, the sort of blocks that get put on the transfer belt when it is warming up. I have reloaded the FW, Then i disconected deleted the driver and reinstalled the cable and let it install the driver again, plug and play style. still did it though. so i installed a different print driver, it worked fine from this driver.......but then i got a call from the customer again saying it was doing it again.....im taking my laptop in tomorrow to see what it does when i plug and play to try to rule out the machine.......anyone got any other ideas.

  2. #2
    Prod.Line Technician gurko_gg's Avatar
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    Re: Konica Minolta C20 Printing Problems

    Hi,

    can u upload images about problem ?

    Regards

  3. #3
    Senior Tech 100+ Posts
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    Re: Konica Minolta C20 Printing Problems

    Sample Attatched.

    I have heard it would be the IDE Cover.
    Attached Files Attached Files

  4. #4
    Service Manager 5,000+ Posts
    Konica Minolta C20 Printing Problems


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    Exclamation Re: Konica Minolta C20 Printing Problems

    This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from

    Just Manuals ~ The Internet's largest selection of manuals ~ Instant Downloads

    Paul@justmanuals.com

  5. #5
    ALIEN OVERLORD 2,500+ Posts fixthecopier's Avatar
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    Re: Konica Minolta C20 Printing Problems

    Quote Originally Posted by Mooseface2r View Post
    Sample Attatched.

    I have heard it would be the IDE Cover.

    So far you have done everything I would do. However I have found that the calibrations that are in the menu , do work on other color boxes. I have used the aidc calibration to solve 2 different problems that I normally would have changed the drum for. I would recalibrate, and then if it still does not work, maybe try a different transfer belt, as I have had issues in the past.
    The greatest enemy of knowledge isn't ignorance, it is the illusion of knowledge. Stephen Hawking

  6. #6
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    Re: Konica Minolta C20 Printing Problems

    Resolution: the IDE cover was not opening correctly. Fixed it open and it worked first time, warmed up in seconds.....not sure why this only effected printing but it did...... as far as i know the cover is only there to stop dirt/toner getting on the sensor.

  7. #7
    Master Of The Obvious 10,000+ Posts
    Konica Minolta C20 Printing Problems

    blackcat4866's Avatar
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    Re: Konica Minolta C20 Printing Problems

    How interesting! Thanks for sharing. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

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