I dont know what to tell ya brother, we reset chips on a daily basis with Bizhubs resetter and it works great, hell we even reset toner chips from the Imagistics(Oce) machines which allows us to use the Minolta toner and not their proprietary toner. Not sure what your doing wrong but here's my IT guy Bobby's email address, he does all the resetting so you may want to talk to him and get it figured out............. and that's no BULLSHIT! bobbyb@akitacopy.com
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