KM Bizhub 600 showing Paper Jam connot reset

[gregoriojc]

Hello Guys,

I am facing a problem on Konica Bizhub 600 it is showing on the display "a paper jam has been detected remove the missfed paper according to the guide"
Pull out te adu unit. open cover M3 and removed Misfed" but there is no paper, I replace the the whole ADU unit thinking that there was a problem on sensor, wiring or board. Im out out of idea how to solve the problem, one more thing if there is a paper jam there is possibility that you cannot enter on program mode?

Pls. help me Guys

grgoriojc

[Darren King]

I think we need a bit more info. Which tray are you feeding from? Are you duplexing? Have you checked the jam counters to see where it is actually jamming? If there is no paper where the jam is indicated the paper is either not getting there , or the sensor is faulty or dirty.
Darren

[emujo]

Time for some "good ol" troubleshooting...somewhere you have a bad sensor or a flag has come off. Use the test mode function in service mode to find out where. Might take some time, but it will be there. Emujo

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[EarthKmTech]

Edit:

Sorry, didnt read the original post properly.

[gregoriojc]

As soon as the power put on, this paper jam showing immediately03062012(004).jpgand I can not enter to program mode

[acusso1234]

As soon as the power put on, this paper jam showing immediately03062012(004).jpgand I can not enter to program mode

Is it a refurbished one? I've pissed out a Bh 600 with the same problem 6 months ago...I can gave the id machine number to you, if you like. I only can remember that clicks was less than 250K on it!!

[blackcat4866]

I was out to a bizhub 600 last week that was jamming in the pre-registration area. After removing the upper registration guide I found a lump of hot glue adhesive used to secure the paper wrappings. I was probably stuck to the top page of the ream of paper. When it got as far as the registration guides it got wedged. The customer ripped out the rest of the paper, and the glue remained. =^..^=

[fixthecopier]

They can suck a piece of paper up between the drum and cleaning section. Paper is not supposed to be there, machine can't tell you how to get it out.

[SmellsHot]

There should be a jam code right above this message. J2101 or j3206 something like that.....
Did you remember to plug the fuser in? The connector can come loose and it will register a jam code. Also like mentioned above paper can get sucked up into the drum unit and register a J21 jam code....