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  1. #1
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    Angry Urgent: CF Card/FW Issue!

    Basically there is a huge job to do and one of the main machines is inoperable which is the only one with enough consumables to complete it....

    I went and bought a new SanDisk 128 MEGABYTE CF card to reinstall the MFP Firmware (I am 99.9% certain the FW is necessary).
    However, after numerous attempts I always am prompted by what feels like a foreigner with a speak impediment:
    "Error
    This is Invalid Card.
    Please make sure the card"
    And that is all.

    1) I did NOT format before my first attempt to write the FW to the card...checksums are always identical.
    2) I have scanned for bad sectors with highly professional programs.
    3) Tried formatting with the Konica FW tools program.
    4) I have tried several methods of low level formatting
    5) I have tried writing the data via CMD (successfully, but no thanks to the service manual chalked full of typos on p.68).
    (After all of these, I reloaded the FW and verified the write.)

    Here are some quick print screens of the relevant SSD Support SolutionS that I threw together (2010):
    (I wonder what this HEX code option is in the second pict?!? Maybe someone can get me the "attachment?")
    Untitled-2.jpgUntitled-3.jpg
    Here is the, in comparison, outdated service manual (2007):
    Untitled-1.jpg
    And just for anyone who has ever scratched their heads on a command prompt load:
    Untitled-4.jpg
    Attached Images Attached Images

  2. #2
    Field Supervisor 1,000+ Posts RRodgers's Avatar
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    Re: Urgent: CF Card/FW Issue!

    Pop it into a windows box and format it to Fat16 (or just called Fat on an xp box) and then give it a go. I've always used Scan Disk 256 mb cards.
    Color is not 4 times harder... it's 65,000 times harder. They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.

  3. #3
    Step aside, noob 1,000+ Posts EarthKmTech's Avatar
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    Re: Urgent: CF Card/FW Issue!

    And this machine is a what ?

    Ensure there are no bent pins in the CF slot.

    most of the CF updateable machines have the ability to download firmware via FTP too, however if the machine wont even start you must use the CF unfortunately.
    If at first you don't succeed, try the way I told you how to do it in the first place.

  4. #4
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    Re: Urgent: CF Card/FW Issue!

    Quote Originally Posted by EarthKmTech View Post
    And this machine is a what ?

    Ensure there are no bent pins in the CF slot.

    most of the CF updateable machines have the ability to download firmware via FTP too, however if the machine wont even start you must use the CF unfortunately.
    Haha, I hate it when people do not note the machine they are inquiring about. I am working on a c650 (still).

    The whole reason I am doing this is because the Controller (service mode) and Network (admin settings) buttons are completely missing from the interface, so basically the ISW or whatever it is called is not really an option. :/

    Physically, everything appeared fine but I am going over there in a few minutes--I will double check.


    Quote Originally Posted by RRodgers View Post
    Pop it into a windows box and format it to Fat16 (or just called Fat on an xp box) and then give it a go. I've always used Scan Disk 256 mb cards.
    Yep, I did that (and I tried the firmware tools that actually format to fat16 as well as name the card CFCARD).

    I am leaning to the drive being too too small, but it simply doesn't seem logical seeing how the FW file is only about 80 megs. That is pretty good compression.

    I wonder if I can make a 256mb fat16 partition on say a 4gb (can't find anything smaller locally)...probably will try it either way.

    Anyways, I am installing R6 FW maybe someone could post the hash they got for their FW...I might have a corrupted file
    Freeware Hash & CRC - check file hash sum / crc values
    Or even better, see if KM posted a hash code on their page??

    Thanks guys.

  5. #5
    Step aside, noob 1,000+ Posts EarthKmTech's Avatar
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    Re: Urgent: CF Card/FW Issue!

    If data clear did not bring back the controller or network settings and it was working previously, i think what ever you have done has corrupted data in the NVRAM module.

    I suggest escalating this problem with KM.

    Certain NVRAM issues will prevent firmware from loading too.
    If at first you don't succeed, try the way I told you how to do it in the first place.

  6. #6
    Junior Member styaner's Avatar
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    Re: Urgent: CF Card/FW Issue!

    Have you used the card on another machine to confirm that it is the card?
    If data clear did not help then it certainly can be your ram pac
    if it works in another machine try the ram reset firmware and reset the nick settings as a last resort to see if it picks it up
    good luck

  7. #7
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    Re: Urgent: CF Card/FW Issue!

    Quote Originally Posted by EarthKmTech View Post
    If data clear did not bring back the controller or network settings and it was working previously, i think what ever you have done has corrupted data in the NVRAM module.

    I suggest escalating this problem with KM.

    Certain NVRAM issues will prevent firmware from loading too.
    Yea man, I was just browsing the c252 docs and ran across:
    c252 - PDF-XChange Viewer_2012-10-13_21-34-03.jpg
    Might be related to higher models....

    Interestingly, I have recently noticed that the detailed RAM check will get to 90% and loops for hours. I tried various basic things: switching slots, cleaning, etc.
    But this now makes me lean toward bad RAM or MFP board...or I suppose the NVRAM, but the way I see it a low level RAM check might not be dependent on the NVRAM...?
    I wish I had a laptop that used DDR1...then I could at least run memtest against those modules.

  8. #8
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    Re: Urgent: CF Card/FW Issue!

    Quote Originally Posted by styaner View Post
    Have you used the card on another machine to confirm that it is the card?
    If data clear did not help then it certainly can be your ram pac
    if it works in another machine try the ram reset firmware and reset the nick settings as a last resort to see if it picks it up
    good luck
    Nope... I haven't verified the card, or rather I do not really have the the privileged to randomly administer a FW rewrite on another machine that actually works (lol)

    I am going to go ahead and overnight a San Disk 256mb CF card and try that before I do anything else for now.

    How does one reset the nic settings, I am pretty familiar with the interface for this machine, but I do not recall a NIC reset.

    Not familiar with the ram reset firmware.



    Thanks for the replies everyone!

  9. #9
    Step aside, noob 1,000+ Posts EarthKmTech's Avatar
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    Re: Urgent: CF Card/FW Issue!

    detailed ram test looping is normal.

    it checks very thoroughly and if its not failing instantly its a good sign that theres nothing wrong with the ram. Bad ram usually shows NG in the quick test.

    bad ram in bank 0, machine wont even start - orange start button, black screen, both LED's ON on scanner.
    bad ram in bank 1, machine will boot, but may crash at hour glass or at ready screen.

    (c203/253/353/451/550/650)

    I seriously doubt ram is your problem.
    If at first you don't succeed, try the way I told you how to do it in the first place.

  10. #10
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    Re: Urgent: CF Card/FW Issue!

    IF you can plug the card into your reader, then plug it into your laptop and get the message, "this card is not formmated properly" then the card is formatted for VXWorks and if the correct firmware is loaded it should work DO NOT FORMAT THE CARD as it will never work in a color MFP again...You must use the imaging toolkit to write the files to the card. Invalid card messages are normally associated with a windows format on the card..It may look like the files have written properly, but with this format it won't boot. Some techs have mentioned that putting the card into a camera and formatting it here works, but I've never tried it. IF you have some type of diskediting tool you can try writing zeros to the card to get rid of the windows format. Emujo

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