Originally Posted by blackcat4866
Thats what I was saying we have it happen off and on throughout the year and it stops as quick as it starts.
If it persists past a few times change the unit if not I think its just a change in the humidity or something.
Thanks, madoram. =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
Still OK. The only productive thing that I did was enable transfer assist for first side. And remove the paper scouring the drum.
Did I fix something? Odds are: "unlikely". Probably something environmental that I'll never understand. =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
Three out of four machines in this building digested more paper yesterday. Some blue, some white. All of the pages I removed today were printed on at least one side, so no evidence of double-feeds ... of course the wrap would be printed, and the blank passed through to the tray with the rest of the printed set.
There has got to be something environmental going on here. It's just too coincidental. Humidity or lack of it? Batch of paper? Power events?
I wish I had the tray #3 rollers with me today, but they aren't here yet. This is bugging the shit out of me. =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
What makes you think it is tray three rollers?
And all copiers in same building!
Sounds a lot like it's environmental to me.
Try the T/S unit on one of them and see if it helps.
Was it the same three from the original post?
If so, Better yet swap the unit from the one that did not do it with one that did and see if the problem goes with the T/S unit.
90% on the paper in these machines feeds from tray #3, except when some idiot re-programs the paper size to 8 1/2 x 11W. I could also swap with the one unaffected machine. Yes, one machine remains unaffected. Not a bad idea ...
Thanks MADORAM. =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
i would stop combining the issues into the same problem. We have 7 920s running, and we see this with higher meter machines.
You need to pull all the "pretty" covers, and ozone filters in back, make sure there is a good 12 inches of air between the back and the wall. In our case we removed some of the left side covers between engine and finisher (but we are in a print shop so no one cares how they look). You can do this as well but its not always needed.
Most of the time the drum claws are not being replaced as needed, and what happens is toner gets into the springs and they stick, i would check drum claw assembly replace claws and springs as needed.
Also i would jig the doors and watch till it happens, is the paper just riding up into the cleaner or is it flipping over (180 degrees), 1 issue would be claws other issue would be lower corona unit or adjustments.
what are the exact meters...
lets try and be specific, it helps us help you.
In a high school? What are the benefits again? I mean other than looking like a car wreck?
These users cannot manage to install toner properly or choose the correct paper size. Do I trust them not to stick their fingers into a rotating fuser? No ... but it would be fun to watch.
I have kept the claws replaced on schedule and the claw area get cleaned regularly.
How much time do you have? The last event was 4 weeks ago, three machines the same day. Honestly I don't think I can justify spending the next month sitting in front of a 950 with the doors keyed.
750K to 956K. I really don't consider this to be higher count. I've heard of machines with 18M prints.
Honestly I appreciate that you're considering the problem, but so far I haven't heard anything useful or practical in the last bit. =^..^=
Last edited by blackcat4866; 12-16-2012 at 04:03 PM.
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
Call a tech, why ask for help but then say you don't have time to test and fix.
Buy 24# paper from staples, should solve most of your issues.
Well aren't you funny.
I've 12 hours in on each of these machines. I was aiming for some productive time.
Three hours of staring at the bed of a machine that is not wrapping doesn't count as productive, but I've done it.
Again, thanks. =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
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