Bizhub C650 display won't come up. HELP!

[Keystone2]

We shut our C650 off to check the transfer belt & when we powered it back
up, the red & orange lights go on, but the display is dead. Happened 2 months ago,
but came back up. Is there something we can check to make it work?
Thanks for your help.

[habik]

We shut our C650 off to check the transfer belt & when we powered it back
up, the red & orange lights go on, but the display is dead. Happened 2 months ago,
but came back up. Is there something we can check to make it work?
Thanks for your help.

Usually one of the memory modules is getting knackered. I'd try that first!

[Keystone2]

Usually one of the memory modules is getting knackered. I'd try that first!

Thanks & how do we check & fix that? We're "do-it-yourselfers" & not techs. Much appreciated.

[drimouxlas]

you should check the firmware update usb slot maybe if the cover is open the machine is looking for usb memory.....

[Keystone2]

Is that the large, flash card slot on the right side of the machine?
My partner did remove the fuser & put it back in, just before this happened.
Could that have caused a problem or maybe the sequence he turned the
sub & main power buttons off?

[drimouxlas]

sorry i just read the c650 ...if you remove the left cover at the back of the machine and then the mfp protective shield which is about 15 screws you get to the mfp board. try removing the memories and put them back in. it's like a simple motherboard. i guess one of the memories is faulty...

[Keystone2]

sorry i just read the c650 ...if you remove the left cover at the back of the machine and then the mfp protective shield which is about 15 screws you get to the mfp board. try removing the memories and put them back in. it's like a simple motherboard. i guess one of the memories is faulty...

Thanks much! I'll try that & let you know what happens....

[drimouxlas]

i hope this helps

[Keystone2]

i hope this helps

Yes it does & thanks again...

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