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  1. #1
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    Exclamation P-21 Printing everything with Yellow Background

    We have a konica minolta bizhub c550 and this has happened before where the printer prints colored pages with a Yellow Background. I called for service but the company that use to service us was bought out, and now the service tech is a bit money hungry. The last guy fixed it 123 this guy was going on about oh it could be this or that, but said replace the IU which I just did and it is still printing with a Yellow background.

    if anyone has any other tricks because our old tech did something (should have paid attention) and it was much more cost effective then even buying a new IU, would be so greatly appreciated you have no idea!

    thanks!

  2. #2
    Service Manager 5,000+ Posts
    P-21 Printing  everything with Yellow Background


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    Exclamation Re: P-21 Printing everything with Yellow Background

    This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:


    Just Manuals, The Internet's largest selection of manuals ~ Instant Downloads


    Paul@justmanuals.com

  3. #3
    Trusted Tech 50+ Posts Konicoz's Avatar
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    Re: P-21 Printing everything with Yellow Background

    Make sure the IU are all in correctly as well as T/belt and make sure all sensors are clean. Also try running calibrations. Check the consumable life if items are over life its better to replace and get everything back into spec. I don't believe in tweeking settings, it might work temporarily but will end up worse than when u started. Might just need a good clean
    Hey what ya doing? - just screwing around.

  4. #4
    Senior Tech 100+ Posts kmcopytech's Avatar
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    Re: P-21 Printing everything with Yellow Background

    Try:

    1、Upgrade firmware to Goo-R5 called GC1-22;or 6B

    2、Failed HV unit;

  5. #5
    Senior Tech 100+ Posts lucky13's Avatar
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    Re: P-21 Printing everything with Yellow Background

    does it print yellow dark full bleed edge to edge covering all white areas and over printed images or is it a light yellow background with an edge erease 3mm white border around all edges of paper . a posted sample would be nice.

  6. #6
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    Re: P-21 Printing everything with Yellow Background

    Quote Originally Posted by lucky13 View Post
    does it print yellow dark full bleed edge to edge covering all white areas and over printed images or is it a light yellow background with an edge erease 3mm white border around all edges of paper . a posted sample would be nice.
    I had a problem with yellow vertical strips about 3 cm in the top and the bottom of the the page. A compromise solution was by setting the output tray on the long edge. I changed the magnetic roll and resolved

  7. #7
    Technician
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    Jul 2012
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    Re: P-21 Printing everything with Yellow Background

    Hi
    I have the same yellowish page on C554e. I am using refill toner from TN622. I changed the dev unit I worked for a while and now is giving me the same yellowish page edge to edge.
    On other machine I use the same toner, same enviroment and it is working properly.
    Any suggestion?

  8. #8
    Service Manager 1,000+ Posts
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    Re: P-21 Printing everything with Yellow Background

    yes, open a new thread..this is 8 years old

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