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  1. #1
    vaskostz
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    Lost Network and Security Options in Administrator settings C550

    1235971_10200569281377891_315148464_n.jpg <img>http://www.copytechnet.com/forums/at...id=21813&stc=1</img>


    This is happened when I turn DHCP off (Network settings / Auto input IP). After restart the machine, a network and security option disappeared :?
    HDD & Controller are okay. I dont use Fiery. Maybe it's something in Tech mode like "reset factory settings", but I cant find it?
    Last edited by vaskostz; 08-24-2013 at 10:48 AM.

  2. #2
    Vulcan Inventor of Death 1,000+ Posts Mr Spock's Avatar
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    Re: Lost Network and Security Options in Administrator settings C550

    did you manually put an ip address in?
    did you turn off auto ip or network services off?
    This will take up to 5 minutes to come on display after rebooting the machine and longer for the fiery to come ready.
    And Star Trek was just a tv show...yeah right!

  3. #3
    Master Of The Obvious 10,000+ Posts
    Lost Network and Security Options in Administrator settings C550

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    Re: Lost Network and Security Options in Administrator settings C550

    Does your HDD still show as "Set" under options? I know of a few occasions where scanning and print functions were no longer available. I don't know why it became "UnSet" but it did, and did not re-occur. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  4. #4
    Super Tech 500+ Posts CompyTech's Avatar
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    Re: Lost Network and Security Options in Administrator settings C550

    I've had this happen before on a few occasions. Sometimes after a couple reboots it will re appear after a few minutes. Sometimes it takes up to 5 or 10 minutes. It's just a random bug in the controller I guess.

  5. #5
    Service Manager 10,000+ Posts
    Lost Network and Security Options in Administrator settings C550

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    Lightbulb Re: Lost Network and Security Options in Administrator settings C550

    This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:


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    Paul@justmanuals.com

  6. #6
    vaskostz
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    Re: Lost Network and Security Options in Administrator settings C550

    I made about 20 reboots and waiting more a half hour after each - the same (network & security options are gone)!
    I'm desperate.

    Mr Spock
    I just turn "auto ip" on, but I shut off DHCP. I didn't' manually put an ip adress in.

  7. #7
    Trusted Tech 50+ Posts Konicoz's Avatar
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    Re: Lost Network and Security Options in Administrator settings C550

    these m/c's are temperamental and take forever to load options, check if HDD is still set - try trouble reset / print out config check new IP details, try to browse to device and see if these options are available in browser - good luck
    Hey what ya doing? - just screwing around.

  8. #8
    Field Service Manager 1,000+ Posts
    Lost Network and Security Options in Administrator settings C550

    pepper38_cnd's Avatar
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    Re: Lost Network and Security Options in Administrator settings C550

    Quote Originally Posted by vaskostz View Post
    I made about 20 reboots and waiting more a half hour after each - the same (network & security options are gone)!
    I'm desperate.

    Mr Spock
    I just turn "auto ip" on, but I shut off DHCP. I didn't' manually put an ip adress in.
    If you are trying to Auto acquire an Ip address for the copier then you are using DHCP (which must be On/Enabled). If your network does not support DHCP then your copier will never get an address which means it will never be connected to a network and no network security. Configure the network settings manually and you should be all set.

    You didn't say why this is an issue? Was the machine working and stopped? Or is this a new install and you are having difficulties with the set up?
    Online Store is closed. Chip resetting is a thing of the past! Thank you to all my past customers.
    Now into Ip TV KODI Boxes

  9. #9
    Senior Tech 100+ Posts kmcopytech's Avatar
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    Re: Lost Network and Security Options in Administrator settings C550

    Lost Network setting...hi hi!

    You need perfoming a NIC erase or NVRAM reset

    Good luck!!!

  10. #10
    vaskostz
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    Re: Lost Network and Security Options in Administrator settings C550

    Quote Originally Posted by kmcopytech View Post
    Lost Network setting...hi hi!

    You need perfoming a NIC erase or NVRAM reset

    Good luck!!!
    How? (Sorry for the question)

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