BizHub 420 Counter reset?

[Joe Foe from Buffalo]

Need to know how to reset operation panel user warning to "Replace Fusing unit soon" I have looked in service mode and reset all counters for parts and also looked on the unit its self for a fuse like the older units use to have in the connectors. BizHub 420 Fuser.jpg

[darry1322]

From service mode , go into System 1 and initialize the fuser.

[Joe Foe from Buffalo]

I don't recall seeing that option....anyone have a step by step from Minolta or can second I missed it some how

From service mode , go into System 1 and initialize the fuser.

[darry1322]

First answer was off the top of my head...

This is straight from SSD...

CAUSE: Incorrect settings. SOLUTION: To clear the message: 1. Enter Service Mode. 2. Select [System 1]. 3. Select [Initialization]. 4. Select [Counter Data]. 5. Select [Fixing Counter]. 6. Press the Start button. 7. Exit the Service Mode. Note: This problem may occur after upgrading the firmware. Maybe you can understand that a little easier

[Joe Foe from Buffalo]

Hmm thank you....I must be blind. Will go back ASAP. Thank you again :-)

First answer was off the top of my head...

This is straight from SSD...

CAUSE: Incorrect settings. SOLUTION: To clear the message: 1. Enter Service Mode. 2. Select [System 1]. 3. Select [Initialization]. 4. Select [Counter Data]. 5. Select [Fixing Counter]. 6. Press the Start button. 7. Exit the Service Mode. Note: This problem may occur after upgrading the firmware. Maybe you can understand that a little easier

[CraigW]

Firmware must be a 31 or it will not be available.

[jjohnston12385]

Firmware must be a 31 or it will not be available.

Ditto on this. Had a machine that I couldn't clear the counter following the above procedure. FW update fixed this.

[Joe Foe from Buffalo]

Cam some one please set me up with the firmware?

Firmware must be a 31 or it will not be available.