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  1. #1
    Senior Tech 250+ Posts
    Bizhub C253 Blue Font all over page

    DigiMan's Avatar
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    Bizhub C253 Blue Font all over page

    Good morning everyone!
    I have a small problem with a c253.What it does is that when you try to copy/print(color)it outputs the whole page font covered in cyan.
    you can see the letters of your document faintly but its all covered in cyan(like a cyan solid pattern).However this doesnt happen if you
    print/copy B/W.I've switched the drum from another machine..nothing,i've switched the PH(twice!)from another machine..still nothing.Haven't given it
    much thought because of my lack of time but anyways...Any thoughts??

    edit:Forgot to mention the machine has around 700k prints and when i was looking through the trouble code history i noticed FA14 popping several times.According to the SM "thread software error" and it implements everything in the fault parts..Could a power shortage have done this?(which had occured when i asked them).By "thread software error" does it mean FW?
    Getting a bit confused here :/
    Last edited by DigiMan; 11-06-2013 at 12:22 PM.
    I don't like the new copier I just bought. It says "put face down" but every time I do it, it blinds my eyes.

  2. #2
    Service Manager 1,000+ Posts
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    Re: Bizhub C253 Blue Font all over page

    Does the memory check okay in Service Mode?
    It basically means that something happened unexpectedly in the system F/W.
    You can try flashing the firmware.

  3. #3
    Service Manager 10,000+ Posts
    Bizhub C253 Blue Font all over page

    JustManuals's Avatar
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    Lightbulb Re: Bizhub C253 Blue Font all over page

    This Parts & Service manual can now be purchased for $12.77 and downloaded immediately after payment from:



    www.justmanuals.com


    paul@justmanuals.com

  4. #4
    Senior Tech 100+ Posts avecosat's Avatar
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    Re: Bizhub C253 Blue Font all over page

    You need to change the UI an the HV , to me happened the same but with the magenta .

  5. #5
    Senior Tech 250+ Posts
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    Re: Bizhub C253 Blue Font all over page

    Agree,i think also it could be HV board.

  6. #6
    Field Supervisor 500+ Posts Zeldaman's Avatar
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    Re: Bizhub C253 Blue Font all over page

    Hi there!
    It comes probably from the HV, best you look at the HV-springs. When they are not 100% in the right position this phenomen occurs. Had this 3-4 times.
    Greetings...

  7. #7
    Senior Tech 250+ Posts
    Bizhub C253 Blue Font all over page

    DigiMan's Avatar
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    Re: Bizhub C253 Blue Font all over page

    Thnks everyone for your replies and sorry for my late reply as well!
    I will give your thoughts a go and il provide feedback when(and if)the story is over!

    thnks again!
    I don't like the new copier I just bought. It says "put face down" but every time I do it, it blinds my eyes.

  8. #8
    Senior Tech 250+ Posts
    Bizhub C253 Blue Font all over page

    DigiMan's Avatar
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    Re: Bizhub C253 Blue Font all over page

    Update:Problem solved.

    Solution:I opened the machine took out HV unit and reinstalled it and it started printing normally again.
    Maybe one of the springs had gone out of place but not something obvious i noticed..

    Anyway thnks again!
    I don't like the new copier I just bought. It says "put face down" but every time I do it, it blinds my eyes.

  9. #9
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    Re: Bizhub C253 Blue Font all over page

    Quote Originally Posted by DigiMan View Post
    Update:Problem solved.

    Solution:I opened the machine took out HV unit and reinstalled it and it started printing normally again.
    Maybe one of the springs had gone out of place but not something obvious i noticed..

    Anyway thnks again!

    Please how do I find the HV unit of my Bizhub 253

    Mine does the. Same thing, but it covers the page with magenta background.

  10. #10
    Service Manager 5,000+ Posts
    Bizhub C253 Blue Font all over page

    Phil B.'s Avatar
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    Re: Bizhub C253 Blue Font all over page

    Quote Originally Posted by Richardblack View Post
    Please how do I find the HV unit of my Bizhub 253

    Mine does the. Same thing, but it covers the page with magenta background.
    well good job.. you have dug up a 7 years dead thread... grave robber. Anything over 2 years with no other comments is considered DEAD and BURIED!

    if you really want to get it repaired you should hire a qualified Trained Tech.

    the fact that you had to ask where the HVPS is shows me that you shouldn't attempt this job.

    this is NOT something an end user should attempt.

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