Page 3 of 11 FirstFirst 1234567891011 LastLast
Results 21 to 30 of 102
  1. #21
    Senior Tech 100+ Posts
    Join Date
    May 2011
    Posts
    128
    Rep Power
    28

    Re: E series rebooting problem. Who's dealing with it?

    Quote Originally Posted by copier tech View Post
    This is the latest FW version in The UK as of 27 Jan 2014, G20-C8, having a read I see it does address many issues.


    Attachment 23788
    Cheers!

  2. #22
    Technician
    Join Date
    Nov 2009
    Posts
    20
    Rep Power
    30

    Re: E series rebooting problem. Who's dealing with it?

    i had three of these fail yesterday :-(
    i'm told the latest f/w does not fix the boot up/cycling issue.......but something is on its way

  3. #23
    Field Supervisor 500+ Posts
    E series rebooting problem. Who's dealing with it?

    ni311's Avatar
    Join Date
    May 2008
    Posts
    658
    Rep Power
    39

    Re: E series rebooting problem. Who's dealing with it?

    Quote Originally Posted by B0265 View Post
    How did you solve this? We have one doing this, so far we have tried FW and replaced the HDD.
    Read this post, it might help you:
    http://www.copytechnet.com/forums/sh...-D012-on-C654e

  4. #24
    Senior Tech 100+ Posts
    Join Date
    May 2011
    Posts
    128
    Rep Power
    28

    Re: E series rebooting problem. Who's dealing with it?

    Quote Originally Posted by CompyTech View Post
    We've got one rebooting on startup, after 3 seconds it cycles. We changed SSDB, fw. All was good for a week - problems back. Got another SSDB on order.

    Looks like its a power/sleep mode issue. Which is what I suspected in the first place. The bulletin9103 was updated to change settings for power consumption in sleep mode, after we replaced the part.


    Sent from my Nexus 7 using Tapatalk

    Could you share the bulletin 9103 please, i can't find it in our
    database.. Thanks in advance.

  5. #25
    Service Manager 1,000+ Posts
    Join Date
    Sep 2012
    Posts
    1,129
    Rep Power
    39
    Quote Originally Posted by HoonBoy View Post


    Could you share the bulletin 9103 please, i can't find it in our
    database.. Thanks in advance.
    This is the last one KM sent me notification about. It was revised several times.

    https://drive.google.com/file/d/0BzM...it?usp=sharing

    Sent from my DROID BIONIC using Tapatalk

  6. #26
    Super Tech 500+ Posts CompyTech's Avatar
    Join Date
    Feb 2011
    Location
    MS
    Posts
    706
    Rep Power
    36

    Re: E series rebooting problem. Who's dealing with it?

    New bulletin 9132 is out(replaces 9103). Addresses the issue with a firmware tool that updates SSD board, and or tells you to replace board. All new machines shipped as of 2/10/14 should have updated SSDB on machine (blue dot on side, white dot on board).

    We shall see I guess.

  7. #27
    Senior Tech 100+ Posts
    Join Date
    May 2011
    Posts
    128
    Rep Power
    28

    Re: E series rebooting problem. Who's dealing with it?

    Quote Originally Posted by CompyTech View Post
    New bulletin 9132 is out(replaces 9103). Addresses the issue with a firmware tool that updates SSD board, and or tells you to replace board. All new machines shipped as of 2/10/14 should have updated SSDB on machine (blue dot on side, white dot on board).

    We shall see I guess.

    Let's hope so! Tool already available? Could you share bulletin please? Thank you for the info!

  8. #28
    Super Tech 500+ Posts CompyTech's Avatar
    Join Date
    Feb 2011
    Location
    MS
    Posts
    706
    Rep Power
    36

    Re: E series rebooting problem. Who's dealing with it?

    Quote Originally Posted by HoonBoy View Post
    Let's hope so! Tool already available? Could you share bulletin please? Thank you for the info!
    Sure here's the bulletin. I've uploaded it to a zip file.
    Attached Files Attached Files

  9. #29
    Senior Tech 100+ Posts
    Join Date
    May 2011
    Posts
    128
    Rep Power
    28

    Re: E series rebooting problem. Who's dealing with it?

    Thank you! SSD Board Firmware Tool already available for download? Want to do this before machine leave our warehouse...

  10. #30
    Service Manager 1,000+ Posts
    Join Date
    Sep 2012
    Posts
    1,129
    Rep Power
    39
    Quote Originally Posted by HoonBoy View Post
    Thank you! SSD Board Firmware Tool already available for download? Want to do this before machine leave our warehouse...
    I noticed that they do have the ssd firmware tool. Also they added a new base firmware today as well, G00-C8 which I'm sure is similar to the one that the UK already has.

    Sent from my DROID BIONIC using Tapatalk

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here