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  1. #1
    Technician Gino_21665's Avatar
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    Cool Konica Minolta Ineo 223 Fax card Error C-B003 \ C-B116

    I have a problem at a client regarding a fax card, when booting the machine i get a message after +- 5 mins "Startup Failure" Reboot machine.

    The other errors that appear are C-B116 & C-B003, i've tried the below :

    1. Went into techrep mode, pressed System 2 and unset fax card 1
    2. I rebooted into Trouble Reset mode and pressed trouble reset, RESULT OK...
    3. Switched machine off, waited 10secs
    4. Booted machine back up and Error gone, however
    5. when re-enabling the fax card and plugging working (TESTED) fax line in, 5 mins later the error re-appeared

    TROUBLE RESET METHOD FAILED

    *I Don't have the latest firmware at hand because the HQ \ HO whatever you want to call it do not want to issue me access until the colour modules have been completed*

    Before we order the fax card i would like to know if someone could supply me with the firmware ?

  2. #2
    Service Manager 1,000+ Posts kingarthur's Avatar
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    Re: Konica Minolta Ineo 223 Fax card Error C-B003 \ C-B116

    We had the same problem on a Biz 283 a few months old, updating the firmware didn't help, ended up doing a warranty claim on the fax kit
    Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...

  3. #3
    Technician Gino_21665's Avatar
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    Re: Konica Minolta Ineo 223 Fax card Error C-B003 \ C-B116

    Quote Originally Posted by kingarthur View Post
    We had the same problem on a Biz 283 a few months old, updating the firmware didn't help, ended up doing a warranty claim on the fax kit
    Thank you for your prompt response, will definitely claim for the Fax kit.

  4. #4
    Technician Gino_21665's Avatar
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    Re: Konica Minolta Ineo 223 Fax card Error C-B003 \ C-B116

    Quote Originally Posted by Gino_21665 View Post
    Thank you for your prompt response, will definitely claim for the Fax kit.
    Hi i have replaced the fax card and the problem persists, could this be a board issue ?

    You say that firmware will not sort this problem out.


    Regards
    Gino

  5. #5
    Service Manager 1,000+ Posts kingarthur's Avatar
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    Re: Konica Minolta Ineo 223 Fax card Error C-B003 \ C-B116

    I said in my case firmware made no difference
    Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...

  6. #6
    Field Supervisor 2,500+ Posts
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    Re: Konica Minolta Ineo 223 Fax card Error C-B003 \ C-B116

    Ensure you are following the install steps correctly, there are specific jacks for fax1/2. As to firmware, look in service mode/firmware/ and see if you have a version listed for the fax. If not I would suspect you have the cables in the wrong slots. Also ensure you have the fax set to the correct country code. Emujo
    If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

  7. #7
    Field Supervisor 500+ Posts
    Konica Minolta Ineo 223 Fax card Error C-B003 \ C-B116

    copytechman's Avatar
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    Re: Konica Minolta Ineo 223 Fax card Error C-B003 \ C-B116

    Also concur, the usb and plug in cable have to be in the correct slots on the mfp board or I'm sure weird things can happen... they have to match sides.

    Regards!

    A.

  8. #8
    Senior Tech 250+ Posts
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    Re: Konica Minolta Ineo 223 Fax card Error C-B003 \ C-B116

    Quote Originally Posted by copytechman View Post
    Also concur, the usb and plug in cable have to be in the correct slots on the mfp board or I'm sure weird things can happen... they have to match sides.

    Regards!

    A.
    The line 1 connections are the far rt. upper and lower connectors. I have seen strange troubles occur when using a cord with 4 conductors. A choke on the line close to the copier will help with line noise. Add voip phone lines, and I HATE fax!

    YOU SAID
    "5. when re-enabling the fax card and plugging working (TESTED) fax line in, 5 mins later the error re-appeared"

    I had a working/tested line that was happy with a $100 brother fax, but my Kyocera FS1128 would not dial out. Swapped the 4 cond. cord with a 2 cond. cord and it was fixed.

  9. #9
    Technician MINOLTAMAN1's Avatar
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    Re: Konica Minolta Ineo 223 Fax card Error C-B003 \ C-B116

    There is a new firmware out for B003/B116 codes. Should be the latest in the SPECIAL FW list.

  10. #10
    Service Manager 2,500+ Posts
    Konica Minolta Ineo 223 Fax card Error C-B003 \ C-B116

    Hansoon's Avatar
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    Re: Konica Minolta Ineo 223 Fax card Error C-B003 \ C-B116

    I have an Ineo / BH363 with the same problem. Changed the fax card already and did all as advised but problem persists. Anyone wanting to share with me that "special" firmware for B116 codes please? I have no access as an Indy.

    touchpanel[at]rex-technika.com

    Hans
    " Sent from my Intel 80286 using MS-DOS 2.0 "

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