Bizhub c451 one-touch/user box registration is hidden in Administrator settings

[freixi]

Hello. Have a bizhub c451.
My buttom to scan/fax is not activate. In administrator settings it's hidden. Buttom 1.

Please can helps me? Must activate in mashing settings?
Best regard

freixi

[freixi]

User Box and Fax/Scan buttons only double-beep

[JR2ALTA]

Sounds like the hard drive is unset. hopefully you can just go into service mode and "set" it.

or you may have to format or replace it.

[Synaux]

Sounds like the hard drive is unset. hopefully you can just go into service mode and "set" it.

or you may have to format or replace it.

Agreed, or the HDD is physically malfunctioning (if there is one installed).

Next step probably flashing firmware.
Let us know how it goes

[JustManuals]

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