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  1. #1
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    Bizhub 4020/3020 scan to email button missing on home screen

    Hi

    Just installed a bizhub 4020 for the first time yesterday, and had some problems to get the scan to email shortcut to appear on the home screen !! - tried everything by the webinterface and on the machine display with no luck.

    I can se the smtp setup and i can type in mail adresses. According to the manuel the scan to email button should be default showing on the home screen but it is not.

    Any ideas ?

  2. #2
    Service Manager 1,000+ Posts
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    Just a guess because I never set one up. Do you have admin email address set. Maybe without admin email it is deactivated and not showing the option to scan to email.

    Sent from my DROID BIONIC using Tapatalk

  3. #3
    Head Tech 500+ Posts SmellsHot's Avatar
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    Re: Bizhub 4020/3020 scan to email button missing on home screen

    I haven't seen a 4020 yet, but I have the 3320. There is a customization of the home screen you can do on this model. You can take things and add things to the home screen using this......
    Through the interface.... Settings, General Settings, Home screen customization
    Everyone has the right to be stupid. Some people just abuse this privelage more than others

  4. #4
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    Re: Bizhub 4020/3020 scan to email button missing on home screen

    Quote Originally Posted by toly View Post
    Hi

    Just installed a bizhub 4020 for the first time yesterday, and had some problems to get the scan to email shortcut to appear on the home screen !! - tried everything by the webinterface and on the machine display with no luck.

    I can se the smtp setup and i can type in mail adresses. According to the manuel the scan to email button should be default showing on the home screen but it is not.

    Any ideas ?

    Menu Setup .... Run Initial setup.
    Switch off machine.
    Turn on. And choose whichc icons will be available on the touch screen.

  5. #5
    Service Manager 5,000+ Posts
    Bizhub 4020/3020 scan to email button missing on home screen

    Phil B.'s Avatar
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    Re: Bizhub 4020/3020 scan to email button missing on home screen

    Quote Originally Posted by marjan View Post
    Menu Setup .... Run Initial setup.
    Switch off machine.
    Turn on. And choose whichc icons will be available on the touch screen.
    thread has been dead for 5 years.

  6. #6
    Service Manager 1,000+ Posts tsbservice's Avatar
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    Re: Bizhub 4020/3020 scan to email button missing on home screen

    Just in case this may help out somebody in the future.

    1. First setup Scan to Email
    a. Select Settings
    b. Select General Settings
    c. Select Home Screen Customization
    d. Select Enable Email Shortcuts
    e. Set to ON
    2. Next setup the shortcut with the following steps:
    a. Web into PSWC
    b. Select Settings
    c. Select Manage Shortcuts
    d. Select Email Shortcuts
    e. Select Add
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

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