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  1. #1
    Service Manager 5,000+ Posts
    C552 Jam Code 7216

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    C552 Jam Code 7216

    Hi all,

    Went to a C552 with a FS-526 finisher, the prints were jamming every time exiting the fuser half entering the horizontal path with jam code 7216.
    I cleaned all the sensors etc & ran 100 test prints all was good. Now the next day it has happened again, jamming every print with code 7216.
    Is there anything I may have missed mist visit!?

    Many Thanks.
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  2. #2
    Service Manager 1,000+ Posts
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    Re: C552 Jam Code 7216

    Does it only happen on multiple sheets of 8.5 x 11? If so it is the gate solenoid.

  3. #3
    Service Manager 5,000+ Posts
    C552 Jam Code 7216

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    Re: C552 Jam Code 7216

    Thanks for your reply.

    It does appear to be a bit internment, on A4 size paper.


    Where is this solenoid in the machine?
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  4. #4
    Senior Tech 100+ Posts hotfuser's Avatar
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    Re: C552 Jam Code 7216

    Quote Originally Posted by copier tech View Post
    Thanks for your reply.

    It does appear to be a bit internment, on A4 size paper.


    Where is this solenoid in the machine?
    it could be the eject drive as the gears and belt wear causing the paper to exit slower. How many copies has the copier done?
    also check the rear lever on the lower righthand door these snap.

  5. #5
    Service Manager 5,000+ Posts
    C552 Jam Code 7216

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    Lightbulb Re: C552 Jam Code 7216

    Hi,

    Thanks for the info.

    Lower door is good as is the exit drive.
    As was said above it maybe that the exit guide wasn't miving correctly, I ajusted the spring & now it springs back much better. Have to wait & see now!
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




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