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  1. #1
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    C65hc error code c-2211

    Hi everyone. I have a c65hc, that displays an error code of c-2211 immediately on start up. The printer has roughly 175k clicks. I've just done, 100k & 200k pms, also replaced the drums, and developer. I've swapped the PRCB with another c65hc we have in storage. It was throwing this code for i swapped all of these parts. The firmware is v60. When I try to print a test pattern is errors out immediately, and jams.

    Any ideas, on where I should start?

  2. #2
    Field Supervisor 1,000+ Posts RRodgers's Avatar
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    Re: C65hc error code c-2211

    Go into test mode and do a print out of each color induvidually.
    Color is not 4 times harder... it's 65,000 times harder. They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.

  3. #3
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    Re: C65hc error code c-2211

    Thank you for your reply and helping me out. The only successful print out was black, C, M, Y still gave an error code of c-2211.

    The print out is not clean, the page was full of black speckles and streaks. I pulled the black drum and it was covered in toner. I tried to rotate and clean it, but it seemed like it was having a hard time.
    Re installed and did another black only test print. I had the same issue with the specs and streaks, just not as bad. This is a new drum.

  4. #4
    Field Supervisor 1,000+ Posts RRodgers's Avatar
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    Re: C65hc error code c-2211

    New drums have the rwd crews that need to be removed for the cleaning blade. This was done yes?
    Color is not 4 times harder... it's 65,000 times harder. They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.

  5. #5
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    Red face Re: C65hc error code c-2211

    Just, now. That wasn't in the service manual...
    Its no longer giving me the error code of c-2211, I'm able to run test patterns in color, and the image is clean.

    Now, I'm getting an error code of c-4520, I've cleaned the sensors, and tried to run color registration adj, all the values are 312.5 and I receive error2 (check position of write unit).

  6. #6
    Field Supervisor 1,000+ Posts RRodgers's Avatar
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    Re: C65hc error code c-2211

    Quote Originally Posted by Joseph.ARM View Post
    Just, now. That wasn't in the service manual...
    Its no longer giving me the error code of c-2211, I'm able to run test patterns in color, and the image is clean.

    Now, I'm getting an error code of c-4520, I've cleaned the sensors, and tried to run color registration adj, all the values are 312.5 and I receive error2 (check position of write unit).
    Run auto color reg in tech mode
    Color is not 4 times harder... it's 65,000 times harder. They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.

  7. #7
    Technician Saghir377's Avatar
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    Re: C65hc error code c-2211

    Hi Dear switch off image stability auto gamma and color registration after that machine will be ready for print print around 100 print of different image with full color after that switch on every thing machine will be in good position hope fully.

  8. #8
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    Re: C65hc error code c-2211

    I turned off the switches and run over 100 pages through it. The colors were misaligned, mostly the yellow, maybe the magenta as well.

    When I turned all the switches back on and run auto color reg, I still received error 2 and the values were 312.5.

    It is also still displaying the c-4520.

  9. #9
    Field Supervisor 1,000+ Posts RRodgers's Avatar
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    Re: C65hc error code c-2211

    Did you clean the color reg sensors?
    Color is not 4 times harder... it's 65,000 times harder. They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.

  10. #10
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    Re: C65hc error code c-2211

    Yes, but I'm going to pull the covers off and see if there is debris behind the covers. They were completely covered before so some might have gotten behind it.

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