[Error Code] Konica Minolta bizhub C253 C3421

[Guest]

Hi !

I have a big problem. My machine is dead. The heater roll is broken in the fuser. After this written the C3421 fault code.
I tried to change the Heat roll, and the heating lamp, but nothing.....

What is the problem?

Even so much that, when i repleaced the heat roll, i experienced a bit of smoke smell, but not see saw.

Please somebody help me

[Nelo]

Re: Konica Minolta bizhub C253 C3421

Hi there, replace the whole fuser unit, then reset the error code, it will work.

[HellBz]

Re: Konica Minolta bizhub C253 C3421

Hi there, replace the whole fuser unit, then reset the error code, it will work.

Hi! I tried, I changed to a new fuser, but remained in the code.
Other ideas might?

[laitang]

Re: Konica Minolta bizhub C253 C3421

Check the open/close operation of the upper right door

[insigniawales]

Re: Konica Minolta bizhub C253 C3421

Good Afternoon

Please try the "trouble reset" function on the copier after fitting the fuser unit.

This would clear any error code which would cause the machine to stop.

Regards


R