thendral, assuming no error codes are present.
SCANNER NOT AVAILABLE message on the operation panel when pressing the Fax/Scan key.
CAUSE: The scanner is isolated.
SOLUTION: To activate the scanner, perform the following:
1. Enter Tech Rep Mode.
2. Select System 1.
3. Select Trouble Isolation.
4. Press the number 3 tab.
5. Select the scanner and change to UNSET.
A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.
I don't reply to private messages from end users.
Could just run a trouble reset.
If the message happens again there is a problem with the scanner itself.
We know a thing or two because we've seen a thing or two.
Also don't ask me for files without a contributor badge.
Thanks to all of you copyman, blackcat4866, tsbservice & Synthohol.
I am going to the customer today I will try all your suggestions and update you.
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