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  1. #1
    Senior Tech 100+ Posts
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    224e adf incorrect paper size

    I have a 224e that wont consistently recognize letter paper in the doc feed. sometimes it says 8.5x5.5 and sometimes it says a4 or b5 paper. I tried adjusting the original tray width but that didnt help. Update FW and that was a no go as well. Anyone seen this? im thinkig the resistor is bad because if i just bare touch the side guides on the DF it will change sizes on me again.

  2. #2
    RTFM!! 5,000+ Posts allan's Avatar
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    Re: 224e adf incorrect paper size

    Check it could be the length sensor. Table in service mode and do the sensor check. Could be a bad potentiometer, strip and reassemble.

    Sound fun.

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