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Thread: FA14 C454E

  1. #1
    Senior Tech 100+ Posts
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    FA14 C454E

    Have a fellow tech that keeps getting an FA14 error code on a C454E. I have already had him update to the latest FW as that fixes most FA14 codes. Error still occurs. Is HDD the next step? He also gets an SSD error when he runs the self diagnostic test. Any ideas?

  2. #2
    Service Manager 1,000+ Posts
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    Re: FA14 C454E

    Ive had two that wouldn't go away with firmware. 1st time was fixed with an MFP board and the other with a control panel. This one is really hard to narrow down. Basically just start with the simple things like memory, reformat HDD.

  3. #3
    Field Supervisor 500+ Posts B0265's Avatar
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    Re: FA14 C454E

    We have had one C454e that was stuck in C-FA14, replacing the HDD solved the problem.

  4. #4
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    Re: FA14 C454E

    Quote Originally Posted by splblazer91 View Post
    Have a fellow tech that keeps getting an FA14 error code on a C454E. I have already had him update to the latest FW as that fixes most FA14 codes. Error still occurs. Is HDD the next step? He also gets an SSD error when he runs the self diagnostic test. Any ideas?
    SSD side of the problem fixed with version 6.03 firmware version of SSD. Which firmware did you set lately (machine/SSD)?

    BR
    I'll never ask if I didn't check user manual, service manual, parts list, BSI/TNI/TAD... web, existing threads.

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