Thanks Thanks:  0
Likes Likes:  0
Dislikes Dislikes:  0
Results 1 to 6 of 6
  1. #1
    Trusted Tech 50+ Posts
    TaskAlpha 3550idn jam code 501 cassette one

    allstar59's Avatar
    Join Date
    Oct 2012
    Location
    McAllen,TX
    Posts
    50
    Rep Power
    24

    TaskAlpha 3550idn jam code 501 cassette one

    I have two 3550's with the same problem and I really need some suggestions. The problem happens only with multiple copies, single or double sided, only cassette one. The bypass and the extra tray two are fine. It happens every four or five copies jam 501. There's a piece of paper about half fed from the tray and one part way through the fuser. I've replaced the feed, pick up and separation rollers, the entire separation roller assembly because it was the old style with the long arms, and also the paper feed drive assembly which contains the feed clutch. I think I'm going to order the entire cassette but if that doesn't do it I'm stuck. Any help would be great. Thanks, Jim

  2. #2
    Senior Tech 250+ Posts
    Join Date
    Dec 2013
    Posts
    368
    Rep Power
    25

    Re: TaskAlpha 3550idn jam code 501 cassette one

    The only thing left for you is to put some good quality paper in. No modification will help if the paper is cheap.

  3. #3
    Master Of The Obvious 10,000+ Posts
    TaskAlpha 3550idn jam code 501 cassette one

    blackcat4866's Avatar
    Join Date
    Jul 2007
    Location
    Lapeer, Michigan
    Posts
    22,445
    Rep Power
    462

    Re: TaskAlpha 3550idn jam code 501 cassette one

    Just tray #1 or both trays? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  4. #4
    Field Supervisor 500+ Posts Geo's Avatar
    Join Date
    Nov 2010
    Posts
    661
    Rep Power
    38

    Re: TaskAlpha 3550idn jam code 501 cassette one

    The reg roller clutch may be experiencing a run on condition or not stopping immediately after power off. As we all know , these clutches are not the best in the world.

    Good luck...

  5. #5
    Senior Tech 100+ Posts daveh12's Avatar
    Join Date
    Jul 2012
    Posts
    157
    Rep Power
    25

    Re: TaskAlpha 3550idn jam code 501 cassette one

    If it's only tray 1 and not tray 2, first thing I'd do is swap pick assemblies to see if the problem follows, likewise with the cassettes to try and see from where the problem is originating. Try this before digging out feed clutches etc.


    Sent from my iPhone using Tapatalk

  6. #6
    Senior Tech 100+ Posts The_Murph's Avatar
    Join Date
    Mar 2016
    Location
    Erie, CO
    Posts
    96
    Rep Power
    17

    Re: TaskAlpha 3550idn jam code 501 cassette one

    I've had the lifter gear for cass 1 break. this made the paper jam as the cass was trying to lift during printing ops. you should be able to clearly see it with the cassette removed. It happens when users rifle the cassette into the machine. be forewarned, its a major undertaking if replacement is needed, not for the faint of heart or those lacking confidence in their abilities.
    If you phrase your inquiry properly, you will get the answers you seek...

    Good Luck ... You'll need it! HAHAHA!

    ~Big Dan~

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here