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Thread: KFS

  1. #11
    Senior Tech 100+ Posts
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    Re: KFS

    Quote Originally Posted by Xer0615 View Post
    I thinkt he route mentioned above, of using DRDT to "deregister" the device would be a much smaller headache than doing a factory reset and having to do a fresh setup
    The only problem with using the DRD tool is that you must know the customer account 8 digit code the device was registered with to be able to enter it into the DRD tool. If the machine was originally entered by another dealer that could be problematic.

    If this can be done without the existing code, please let me know here. That would be useful if I encounter a printer I need to reset.

  2. #12
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    Re: KFS

    Quote Originally Posted by GeneOR95 View Post
    The only problem with using the DRD tool is that you must know the customer account 8 digit code the device was registered with to be able to enter it into the DRD tool. If the machine was originally entered by another dealer that could be problematic.

    If this can be done without the existing code, please let me know here. That would be useful if I encounter a printer I need to reset.
    True I didn't think about that. But If the machine is still registered via another company's access code, you're going to get an Error 403 when you attempt to register again.

  3. #13
    Trusted Tech 50+ Posts Assaf's Avatar
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    Re: KFS

    Yes you can , login the to browser using:
    username: RSAdmin
    password: RSAdmin

    it will allow you to turn off the remote services, reboot the device after and you are good to go.




    Kyocera fleet service specialist

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