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  1. 03-04-2019 #1
    Scottb
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    cs3051...oh boy is this a good one

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    cs3051...oh boy is this a good one

    We got this goodie from a wholesaler on the west coast. We unboxed this about a year ago, and I set it up like normal turned it on and the display, cam on for a couple of seconds then horizontal lines ran across the display then either solid black or just the back light came on. I took the back covers off, and low and behold my favorite thing to see mouse droppings...then little pieces of wire insulation every where. Next step was to check the wires I replaced several harnesses, still the display did what it did originally. Next was the Op panel, Main PWB, then Engine PWB, power boards were next. Now I am at a loss...Im not expecting ideas on this one it is just a gripe session
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  2. 03-04-2019 #2
    kuby
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    Re: cs3051...oh boy is this a good one

    I would have sent it back...
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  3. 03-04-2019 #3
    Ropariva
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    Re: cs3051...oh boy is this a good one

    We have had several do this without mouse intervention. The fan on the back of the main board pulls in air and cools the processor. If the machine is near the sea, it also pulls in salt laden air, the board corrodes and stuffs the main board with the symptoms you mentioned. Best case scenario is a replacement main board. Worst has been main board, control panel and HDD.
    We have been turning the fans around so they blow outwards.
    Good luck.
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  4. 03-04-2019 #4
    Scottb
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    Re: cs3051...oh boy is this a good one

    Quote Originally Posted by kuby View Post
    I would have sent it back...
    We would have as well if it hadnt set in the warehouse for several months prior to setting it up.
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  5. 03-04-2019 #5
    Scottb
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    Re: cs3051...oh boy is this a good one

    Quote Originally Posted by Ropariva View Post
    We have had several do this without mouse intervention. The fan on the back of the main board pulls in air and cools the processor. If the machine is near the sea, it also pulls in salt laden air, the board corrodes and stuffs the main board with the symptoms you mentioned. Best case scenario is a replacement main board. Worst has been main board, control panel and HDD.
    We have been turning the fans around so they blow outwards.
    Good luck.
    yep the main board and control panel have been replaced. maybe ill try the HDD, thanks
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  6. 03-05-2019 #6
    blackcat4866
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    Re: cs3051...oh boy is this a good one

    I didn't read anything about firmware yet. You do know that firmware is required during every board replacement? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=
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  7. 03-05-2019 #7
    Scottb
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    Re: cs3051...oh boy is this a good one

    Quote Originally Posted by blackcat4866 View Post
    I didn't read anything about firmware yet. You do know that firmware is required during every board replacement? =^..^=
    I have tried to upgrade the firmware, but am unable to determine if it takes or not.
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  8. 03-05-2019 #8
    blackcat4866
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    Re: cs3051...oh boy is this a good one

    Do you get a screen that says "Completed" with version numbers beside each piece of firmware or "No Change"? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=
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  9. 03-06-2019 #9
    Scottb
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    Re: cs3051...oh boy is this a good one

    Quote Originally Posted by blackcat4866 View Post
    Do you get a screen that says "Completed" with version numbers beside each piece of firmware or "No Change"? =^..^=
    Cant tell due to the display either being completely black or completely back lit...usually black
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  10. 03-06-2019 #10
    Ropariva
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    Re: cs3051...oh boy is this a good one

    Sounds to me the origin in hardware issue isn’t resolved. If you still have a black/blank screen its not going to be firmware, it’s still a component issue.
    So.....you fitted a known good main board? A known good control panel and those components are still on the machine? Tried a HDD..? None of the above require firmware to get a normal display. You will of course need to do firmware to get a properly functioning machine.
    Are you sure all the wiring damage is resolved?
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