Hi all,
Was wondering if anyone out there has had an 8001 exit run in reverse. I have several in a school district that will do this with certain print jobs from web browser. Have tried different driver configuration and updated firmware. Have instructed the customer to download the document then print, but really wanted to know what causes it? When this occurs it will throw 43xx jams. Clear the jam and shut the conveying door and the exit roller continue to run in reverse and jam again. Clear the print queue and machine runs fine.
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