Fleet Services - Turn off Remote Services

[kuby]

How so how can you go in and turn OFF Remote Services so I can change the Access Code. It is greyed out on both the copier and the web interface.

Thanks

[progoffice]

You can use U520 to turn off Remote Services and start over with new settings. If it's a printer, simply delete it from KFS and that should allow you to make changes through the Command Center again.

[kuby]

Went into U520 and tired to access the Registration and Access Code but it is greyed out.

[progoffice]

That is correct. Once you're in U520, You have to go to "On/Off Config" and turn it off. This will reset the KFS settings back to default.

[kuby]

Thanks, I think I got it.

[tmaged]

You have to turn it off in 520 & be sure to go into KFS & delete the machine. You can't register a machine that is already in the database. It must be removed first.