Taskalfa 307ci ...... Cannot Log into command centre

[Alexey]

Hello everyone.

I also have this issue on two devices KyoceraM3550idn in my network.
I try:
1. Facroty reset in service;
2. Update firmware for latest versions 2NM_2000.007.124 2019.03.01 in my case;
3. Try to create and enable different accounts (not only Admin);
4. Open case in Kyocera (waiting for an answer);
5. Try to change security settings in browser and printer;

I have this ussue F24C only in Google Chrome (any versions) other browsers works fine (Edge, IE, Firefox);
I think there is some problem in network, but if random users have the same problem i think it is a problem in some devices (some models of printers) and their firmware or compatibility with browsers and request.

[Phil B.]

Hello everyone.

I also have this issue on two devices KyoceraM3550idn in my network.
I try:
1. Facroty reset in service;
2. Update firmware for latest versions 2NM_2000.007.124 2019.03.01 in my case;
3. Try to create and enable different accounts (not only Admin);
4. Open case in Kyocera (waiting for an answer);
5. Try to change security settings in browser and printer;

I have this ussue F24C only in Google Chrome (any versions) other browsers works fine (Edge, IE, Firefox);
I think there is some problem in network, but if random users have the same problem i think it is a problem in some devices (some models of printers) and their firmware or compatibility with browsers and request.

since it is a different machine..

please start your own new thread.

[Alexey]

"I am having the same exact issue as stickfly, on an M3550idn." sevenmile

Is it nessesary for new thread?
I think no matter what device is, there is the same error on different devices to access from web-inteface.

[diedux]

This F24C error is only shown when Command Center RX accessed from Chrome (and possible others, except firefox) with Https. All browser including Chrome works just fine when accessing through Http. Chrome "likes" to try Https first, so keep that in mind.
No network security setting is affecting this behaviour. So don't waste time finding the wright ones, rewriting firmware or init'ing memory.

[Alexey]

Hello diedux.
Thanks a lot!! This is solve my problem. I just set up network security options from only https to http or https and than log in into web-interface.
So, is it known issue and kyocera knows about it? I have a case, but it's does't solve. It is opened already about 3 weeks - and nothing....
I have this problem only on my 3550 MFU, i also have 6330 and have no problem with it.

[blackcat4866]

wow! I didn't know cats and foxes played well together!

A firefox isn't really a fox ... more of a red panda. We cats like pandas.

firefox.jpg

=^..^=