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Thread: C2500 error

  1. #11
    Senior Tech 100+ Posts
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    Aug 2011
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    Re: C2500 error

    Have had 1 case with 1 broken clutch in parts right cover assy.
    Check all 3 clutches and drive belts
    fig.15, paper conveying section 2:
    Drive.JPG
    CLutches.JPG

  2. #12
    Technician
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    Re: C2500 error

    Thanks for the tips KYO. To be an old fart, I am currently really overworked but I'll try to dig some time
    in the next few days to get to visit the customer before they get totally mad. I let you know how this ends, sooner or later.

  3. #13
    Junior Member
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    Re: C2500 error

    I’m dealing with the exact same issue on a 2552 & have been working with our regional Kyocera rep. Got it “narrowed down” to the right door unit or the main drive unit (by replacing the feed drive unit & main board without fixing it) and we’re replacing one or both of those today. I was leaning more towards the drive unit until I saw KYO_OEM’s pics & confirmed repair. Hopefully this machine will be back up & running with a way to confirm the source of the issue.

  4. #14
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    Re: C2500 error

    Quote Originally Posted by what_moustache View Post
    (by replacing the feed drive unit without fixing it)
    In my case too it was waste of time and money, I even replace the reg.clutch same time, was a little bit rusty.
    Replacing whole right door unit, easy but expensive, especially if the fault is not there...

  5. #15
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    Re: C2500 error

    Quote Originally Posted by justfix View Post
    Replacing whole right door unit, easy but expensive, especially if the fault is not there...
    Very true. The only reason we went that far was because it was under warranty & the factory rep was making the decisions on the parts to install, which meant it wasn’t coming out of our pockets.
    And so far so good on the repair. Well over 1000 pages out of the machine since the fix & no codes so far.

  6. #16
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    Re: C2500 error

    Quote Originally Posted by what_moustache View Post
    And so far so good on the repair. Well over 1000 pages out of the machine since the fix & no codes so far.
    So you got it fixed by replacing the right door unit, great job!

  7. #17
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    Re: C2500 error

    So I went the cheap way. I disconnected those right door clutches (Thanks to KYO-OEM), two of the three were totally rusty. I thoroughly cleaned them with compressed air and an electronics cleaning agent. I put them back and the device now works flawlessly. If the fault comes back I know where to look and no longer have to hit the old head on the wall

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