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  1. #1
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    Reliability of ECOSYS series M2040dn, M3145idn, M3655idn

    Greetings,

    Im asking for your opinion on ECOSYS machines:
    M2040dn, M3145idn, M3655idn

    Are those reliable? Are service cost high? What is life expectancy while printing 3000/month?
    Im wondering if those are worth buying in long term perspective, because toner cost is higher compared to Xerox or Konica.

  2. #2
    IT Manager 1,000+ Posts bsm2's Avatar
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    Re: Reliability of ECOSYS series M2040dn, M3145idn, M3655idn

    Quote Originally Posted by dunno View Post
    Greetings,

    Im asking for your opinion on ECOSYS machines:
    M2040dn, M3145idn, M3655idn

    Are those reliable? Are service cost high? What is life expectancy while printing 3000/month?
    Im wondering if those are worth buying in long term perspective, because toner cost is higher compared to Xerox or Konica.


    Good machines, good 3 year warranty Scan to email and folder install the KX driver set for pcl5
    Toner cost if using OEM or other will be cheaper but you can't warranty dev units or drums. Good for small office.
    Keep the energy saver timers low and shut off will make the fusers last longer.

  3. #3
    Field Supervisor 500+ Posts
    Reliability of ECOSYS series M2040dn, M3145idn, M3655idn


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    Re: Reliability of ECOSYS series M2040dn, M3145idn, M3655idn

    Quote Originally Posted by dunno View Post
    Greetings,

    Im asking for your opinion on ECOSYS machines:
    M2040dn, M3145idn, M3655idn

    Are those reliable? Are service cost high? What is life expectancy while printing 3000/month?
    Im wondering if those are worth buying in long term perspective, because toner cost is higher compared to Xerox or Konica.
    We currently have 150+ of these units in the field, most which are doing 5K a month or more and they have proven to be very reliable. They initially had a fuser problem that is now solved and Kyo replaced the fusers under warranty without question. While using Kyocera's toner is a little more expensive than using generic, it more than pays for itself with fewer service calls and having the ability to put in a warranty claim. Overall we are more than pleased with the reliability of these units, they have reduced the number of service calls we receive for this class of unit.

  4. #4
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    Re: Reliability of ECOSYS series M2040dn, M3145idn, M3655idn

    I have a few of them on pharmacies, some doing 400-500 pages per day, 12k a month. Toner last 14-15k prints. Service much easier than the older 4020dn, fuser more involved though, but nothing major.



    Sent from my SM-G930V using Tapatalk

  5. #5
    Technician
    Reliability of ECOSYS series M2040dn, M3145idn, M3655idn

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    Re: Reliability of ECOSYS series M2040dn, M3145idn, M3655idn

    This series should be a good machine, and the TK117X toner cartridges now have a very large sales volume.

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