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  1. #1
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    taskalfa 4551ci model name missing from printout

    Hello. I have kyocere taskalfe, she came today from a supplier. Model 4551ci is listed on the flap, but there is no name on the status page printout. It doesn't have any labels with the serial number, anyone knows how to include the name on the printout?

  2. #2
    Service Manager 10,000+ Posts
    taskalfa 4551ci model name missing from printout

    Phil B.'s Avatar
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    Re: taskalfa 4551ci model name missing from printout

    Quote Originally Posted by pasek2051 View Post
    Hello. I have kyocere taskalfe, she came today from a supplier. Model 4551ci is listed on the flap, but there is no name on the status page printout. It doesn't have any labels with the serial number, anyone knows how to include the name on the printout?
    sounds like a refurb


    get your manual follow the manual

  3. #3
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    Re: taskalfa 4551ci model name missing from printout

    There is no information about it.

  4. #4
    Service Manager 10,000+ Posts
    taskalfa 4551ci model name missing from printout

    Phil B.'s Avatar
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    Re: taskalfa 4551ci model name missing from printout

    Quote Originally Posted by pasek2051 View Post
    There is no information about it.
    DOUBTFUL.

    look for "Serial Number" in your manual.

    31+ years on MOST brands I have NEVER seen where you cannot input the serial # !

    what about if you go in thru the WIM?

    IS IT A BRAND NEW UNIT? or refurb?

    most times when a serial # is missing it means it is NOT brand new! but a refurb!

    if you notice here on CTN we have some people asking how to reset TOTAL counters to -=0 =-, this is one way that " refurb " places sell their boxes as new and most time it isn't properly refurb'd!

    Buyer Beware!

    I ask about refurb again because you never stated if it was/was not in your reply.

  5. #5
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    Re: taskalfa 4551ci model name missing from printout

    the device has been deprived of brandt. I heard that it can be turned on by some code in the service menu

  6. #6
    Service Manager 10,000+ Posts
    taskalfa 4551ci model name missing from printout

    Phil B.'s Avatar
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    Re: taskalfa 4551ci model name missing from printout

    Quote Originally Posted by pasek2051 View Post
    the device has been deprived of brandt. I heard that it can be turned on by some code in the service menu
    They don't come like that from factory.
    SO I ASK AGAIN (for the last time)
    Is it A damn REFURB?

    Sent from my SM-G960U using Tapatalk

  7. #7
    Master Of The Obvious 10,000+ Posts
    taskalfa 4551ci model name missing from printout

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    Re: taskalfa 4551ci model name missing from printout

    It's called destination. It's the number code for what badge appears on the outside of the machine.

    If you cannot find a badge anywhere, take a look at the holographic sticker on the toner cartridge(s).

    Destination is sim U265:
    Kyocera Mita: 2
    Utax: 11
    Olivetti: 12
    Copystar: 66
    not sure about Gestetner or IKON

    Keep in mind, that if you select the incorrect destination your toner cartridges will no longer be recognized.

    (Phil: somebody probably ran a U021 All Clear, changing the destination value to "0".) =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  8. #8
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    Re: taskalfa 4551ci model name missing from printout

    that's exactly what I meant. thanks a lot

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