“I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins
Hi guys, so I installed an off lease CS-3511i yesterday and the customer's IT guy cannot login to the machine. I had him try 3500/3500, Admin/Admin and admin00. Are we using the wrong info. or I'm thinking because it's a used machine that previous owner changed the default password. I have seen some posts about entering prescribe commands but I am not familiar with this as I usually am dealing with Ricohs.
Short of performing a memory clear in service mode and re-entering all settings, is there an easier way? Or, are we just using the wrong login info?
Thanks
Yes, those are correct (3500/3500).
The PreScribe scripts are the best way to deal with this. =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
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