Results 1 to 5 of 5
  1. #1
    Junior Member
    Join Date
    Feb 2020
    Location
    WV
    Posts
    1
    Rep Power
    0

    Kyocera CS 300i Send Error Check the host name of the SMTP Server

    Running into an issue with trying to Scan to Email at the office. The user interface for the Command Center that I currently am using looks really old compared to the interface that I have viewed on Youtube for assistance on this particular issue. I'm not sure as what to place in the SMTP Server name box. And what are the other settings that I need to change. I have tried several attempts. Failed many times. The users of this forum have much experience in this area, I'm sure. If someone is familiar with this system or this interface, please advise on what I can try. The only thing that I did on the actual machine itself was turn on SMTP. It had been placed on the setting of "off" and I placed it to "On". The office wants to scan numerous documents and currently is using there at desk printers and scanner that are taking huge amounts of time to scan and send. Just trying to speed up the process. Thank you for reading and possibly assisting me in this endeavor.
    Attached Images Attached Images

  2. #2
    Service Manager 5,000+ Posts
    Kyocera CS 300i Send Error Check the host name of the SMTP Server

    Phil B.'s Avatar
    Join Date
    Jul 2016
    Location
    Raleigh NC
    Posts
    7,255
    Rep Power
    146

    Re: Kyocera CS 300i Send Error Check the host name of the SMTP Server

    Quote Originally Posted by Persisted View Post
    Running into an issue with trying to Scan to Email at the office. The user interface for the Command Center that I currently am using looks really old compared to the interface that I have viewed on Youtube for assistance on this particular issue. I'm not sure as what to place in the SMTP Server name box. And what are the other settings that I need to change. I have tried several attempts. Failed many times. The users of this forum have much experience in this area, I'm sure. If someone is familiar with this system or this interface, please advise on what I can try. The only thing that I did on the actual machine itself was turn on SMTP. It had been placed on the setting of "off" and I placed it to "On". The office wants to scan numerous documents and currently is using there at desk printers and scanner that are taking huge amounts of time to scan and send. Just trying to speed up the process. Thank you for reading and possibly assisting me in this endeavor.
    what OS on server?
    what settings are you using?
    can you post a PDF of the settings page?
    what DPI you scanning in?

  3. #3
    IT Manager 2,500+ Posts bsm2's Avatar
    Join Date
    Feb 2008
    Location
    Florida
    Posts
    2,725
    Rep Power
    57

    Re: Kyocera CS 300i Send Error Check the host name of the SMTP Server

    SMTP would be the name of the mail server (smtp.gmail.com)

    port information


    and under other would be user name and password

    the problem you have is old machines can't email via ssl or tls.

    Get with there IT for the settings

  4. #4
    Service Manager 1,000+ Posts
    Kyocera CS 300i Send Error Check the host name of the SMTP Server


    Join Date
    Feb 2010
    Posts
    1,588
    Rep Power
    48

    Re: Kyocera CS 300i Send Error Check the host name of the SMTP Server

    No offense but if you don't know what to put in as the SMTP server this is above your pay grade. Get an IT and/or copier guy on-site.

  5. #5
    Master Of The Obvious 10,000+ Posts
    Kyocera CS 300i Send Error Check the host name of the SMTP Server

    blackcat4866's Avatar
    Join Date
    Jul 2007
    Location
    Lapeer, Michigan
    Posts
    18,071
    Rep Power
    308

    Re: Kyocera CS 300i Send Error Check the host name of the SMTP Server

    This machine will not scan to email SSL3. I suggest on a machine this old that you scan to FTP with the Kyocera ScanFile Utility. You'll probably need some IT help doing this. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here