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  1. #11
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    Re: Kyocera 5002i C7301 Toner Motor K Error

    Help me to understand where the toner supply auger is located. I assumed it is part of the Toner Supply Drive Unit, which has been replaced.

  2. #12
    Trusted Tech 50+ Posts mita's Avatar
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    Re: Kyocera 5002i C7301 Toner Motor K Error

    302NK94030 here is the part number if you need it.

  3. #13
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    Re: Kyocera 5002i C7301 Toner Motor K Error

    I'm having difficulties locating that part number. Can you tell me where this "auger" is located, and part of what component might it be connected with?

  4. #14
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    Re: Kyocera 5002i C7301 Toner Motor K Error

    Page 14 item number 9 of the parts manual

  5. #15
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    Re: Kyocera 5002i C7301 Toner Motor K Error

    Quote Originally Posted by StratManDan View Post
    Help me to understand where the toner supply auger is located. I assumed it is part of the Toner Supply Drive Unit, which has been replaced.
    there is no toner supply auger, toner just falls from the toner bottle into the dev unit.
    there is a waste toner auger in the waste toner assembly and a waste toner auger in the transfer belt on the left hand side.

    this model/family of machines has issues with toner blocking/backing up in the transfer belt and waste toner assembly. it can also get blocked in the feed pipe between the toner bottle and the dev unit.

    hope this helps...

  6. #16
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    Re: Kyocera 5002i C7301 Toner Motor K Error

    First, allow me to thank everyone for the advice and suggestions. However, being unable to locate any toner blockages, and having replaced the following parts, Developer Unit, DR-6500 Main Drive Unit, Waste Toner Box, Toner Supply Drive Unit, and Feed Image PWB, I've come to an impasse. After all these parts were replaced, and no toner blockages found, I have to wonder why I'm still getting prints with print missing, light, or washed out.

    Also, since I started this repair, and even after replacing said parts, not once has the machine shown any indications that it's adding toner, on the Op Panel.

  7. #17
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    Re: Kyocera 5002i C7301 Toner Motor K Error

    I just had the same issue. All motors we’re running smoothly with no clicking. No toner packed any where (cleaned it out anyway). Turns out the internal gears in the dev unit were messed up. The gear to the motor was fine and turned the mag roller BUT it wasn’t turning the auger in the dev unit to advance the toner.
    I replaced the dev unit and all is good.

  8. #18
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    Re: Kyocera 5002i C7301 Toner Motor K Error

    I replaced the developer unit a few days ago with no positive results. Also, I replaced the Main Drive unit, Waste Toner Box(that's on the inner side of the Main Drive Unit.)
    New Feed Image PWB, as well.

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