Kyocera 1128 wont fax out

[Tom]

[QUOTE=CWP;1286742]Since you have two machines that are fairly similar, why don't you just print out the Fax settings, look for any differences and set the 1128 settings to mimic the 1820. It may be a good starting point anyway, something is different between those two machines. How do you print out the fax settings on that model, I don't see it anywhere. I looked under reports under system menu, I looked under the fax menu, and I printed out the sim mode maintenance and error report log, didn't see anything that had to do with fax settings. I think you're right, some setting has to be different that allows one to fax out and the other not to, even though it works at a different customer. There must be something different about her line that the 1820 is allowing but not the 1128.

[dalewb74]

have you tried making any changes to the baud rate?

[Tom]

Figured it out, I did like CWP suggested and printed out a fax settings report, the problem was the busy detect in one the fax sims had to be turned off, go figure. Once I turned it off it faxed out just fine. Of course, now I have another problem. Both incoming and outgoing faxes are really dark and cluttered looking. Copies look fine so it's not optical. Kyocera's never did seem to make good clear faxes in my opinion, some worse than others, but this one is truly bad. Tried swapping fax boards, that wasn't it. I think I might bring an 1135 out there to see if it does the same thing. If not, then it might be a control board I'm thinking, if it does then there must be another setting although according to the fax settings nothing else is different than what was set up on the 1820.

[blackcat4866]

Try something CRAZY, like cleaning the scanner optics. =^..^=

[Tom]

Well Blackcat, I always keep those clean. 1. As stated above, it makes great copies so it's not optics. 2. Dirty optics on digital machines cause light copies, not dark. I know it's getting kinda old but geez it's not analog. 3. It does it on both sending AND receiving, once again not optics.

[blackcat4866]

Samples? =^..^=

[dalewb74]

what are the fax resolutions set at?

[blackcat4866]

Sorry. I can't help be a little flip when you talk about replacing boards ... but make no mention of doing basics, like cleaning the optics. How should I know what you've done, or haven't done? =^..^=