Results 1 to 5 of 5
  1. #1
    Junior Member
    Join Date
    Feb 2020
    Location
    Knoxville, TN
    Posts
    3
    Rep Power
    0

    Error Server Type: 3101

    Hello all,
    I have a client with a Kyocera 6002i with 4 groups in the address book. Each group consist of 100 users (group 4 has 87). When scanning to email with these groups I am getting a 3101 error, but only on groups 1 and 3. Groups 2 and 4 are going through as normal. Any help or experience with this would be greatly appreciated. Thank you!

  2. #2
    Service Manager 5,000+ Posts
    Error Server Type: 3101

    Phil B.'s Avatar
    Join Date
    Jul 2016
    Location
    Raleigh NC
    Posts
    7,251
    Rep Power
    145

    Re: Error Server Type: 3101

    Quote Originally Posted by McCrazy View Post
    Hello all,
    I have a client with a Kyocera 6002i with 4 groups in the address book. Each group consist of 100 users (group 4 has 87). When scanning to email with these groups I am getting a 3101 error, but only on groups 1 and 3. Groups 2 and 4 are going through as normal. Any help or experience with this would be greatly appreciated. Thank you!
    are the groups on different servers?

    have you compared the working group settings with the ones that don't work?

    you give us really no info on the settings to help you with the problem!

  3. #3
    Senior Tech 100+ Posts
    Join Date
    Apr 2016
    Location
    astoria or
    Posts
    124
    Rep Power
    10

    Re: Error Server Type: 3101

    Try increasing the timeout on the smtp settings

  4. #4
    Junior Member
    Join Date
    Feb 2020
    Location
    Knoxville, TN
    Posts
    3
    Rep Power
    0

    Re: Error Server Type: 3101

    Thank you guys! After digging into the address book and groups, it ended up being restricted domains, and domains that had been entered incorrectly. Thank you for the help!

  5. #5
    Service Manager 5,000+ Posts
    Error Server Type: 3101

    Phil B.'s Avatar
    Join Date
    Jul 2016
    Location
    Raleigh NC
    Posts
    7,251
    Rep Power
    145

    Re: Error Server Type: 3101

    Quote Originally Posted by McCrazy View Post
    Thank you guys! After digging into the address book and groups, it ended up being restricted domains, and domains that had been entered incorrectly. Thank you for the help!
    well GREAT!

    glad you 'fingered' it out!

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here